2012 Starcraft Autumn Ridge problems, complaints & recalls
Most-reported problem areas: Latches/Locks/Linkages (3)
Safety recalls (2)
Equipment:electrical 2011-11-15 · campaign 11V556000 · 9 vehicles
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2012 AUTUMN RIDGE AND TRAVEL STAR TRAVEL TRAILERS MANUFACTURED FROM OCTOBER 6, 2011, THROUGH OCTOBER 17, 2011. THE POWER CONVERTERS MAY HAVE BEEN BUILT WITH AN UNDERSIZED INPUT COIL, WHICH MAY CAUSE OVERHEATING, SMOKING, AND MELTING OF THE CONVERTER.
Risk: THIS COULD RESULT IN A FIRE, INJURY OR DEATH.
Fix: STARCRAFT WILL NOTIFY OWNERS, AND STARCRAFT DEALERS WILL REPAIR THE TRAVEL TRAILERS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
Equipment:mechanical:carrier/Rack 2011-08-26 · campaign 11V440000 · 1,041 vehicles
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 AUTUMN RIDGE AND AUTUMN RIDGE AR-ONE TRAVEL TRAILERS MANUFACTURED FROM MARCH 30, 2011, THROUGH JULY 21, 2011. THE SPARE TIRE CARRIER BRACKETS MAY FATIGUE AND BREAK.
Risk: THE SPARE TIRE CAN FALL FROM THE VEHICLE POSSIBLY CAUSING A CRASH OR PERSONAL INJURY.
Fix: STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A REINFORCEMENT BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
What owners report
2015-02-11 · Latches/Locks/Linkages“tl*the contact owns a 2012 starcraft autumn ridge travel trailer. the contact stated that the exterior entrance door failed to unlatch until after numerous attempts. there was a recall under nhtsa campaign id number: 13v585000 (latches/locks/linkages). the manufacturer was not notified of the issue. there was no mileage. …”
2014-07-21 · Latches/Locks/Linkages“tl* the contact owns a 2012 starcraft autumn ridge rv. the contact received a notification for recall nhtsa campaign id number 13e03900 (latches, locks). the contact attempted to contact the manufacturer numerous times regarding when the parts would become available. however, the manufacturer was not able to provide a specific date. …”
2014-06-11 · Latches/Locks/Linkages“tl* the contact owns a 2012 starcraft autumn ridge recreational trailer. the contact received a recall notice for nhtsa campaign number: 13e039000 (equipment, latches/locks/linkages) in january of 2014. since that time, the contact has left several messages for the manufacturer, but has not received a return phone call. the vehicle was not repai…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.