2012 Thor Motor Coach A.c.e. problems, complaints & recalls
Most-reported problem areas: Visibility (1)
Safety recalls (1)
Electrical System 2013-06-25 · campaign 13V265000 · 7,593 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2006-2013 Windsport, model year 2006-2010 Magellan, model year 2007-2013 Hurricane, model year 2009-2013 Serrano and model year 2011-2013 A.C.E motorhomes. The motorhomes are equipped with an RV Custom Products Battery Control Center (BCC) which may experience a failure while the motorhome is in motion.
Risk: If the BCC fails, all power may be lost to the motorhome chassis, including all lighting, making the vehicle very difficult to operate, increasing the risk of a crash.
Fix: Thor will notify owners, and dealers will rewire the BCC free of charge. The recall began on July 30, 2013. Customers may contact Thor at 1-877-855-2867. Thor's recall campaign number is RC000077.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2012-04-19 · Visibility“the instrument cluster has a clear plastic glass which acts like a mirror and reflects into the drivers eyes blinding the driver, this problem exists on the motor homes using the ford chassis, my year is a 2012. to fix the problem ford has to or should install a non glare glass covering the gauges. *js…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.