2012 Utilimaster Reach problems, complaints & recalls

Defect: Spartan Motors USA (Spartan) is recalling certain 2012-2018 Fleet Services/Utilimaster Reach vehicles. Due to improper electrical grounding, the windshield wiper motor may stall and cause the windshield wipers to become inoperative, reducing the driver's visibility.

Risk: A loss of windshield wiper becomes function can reduce visibility, increasing the risk of a crash.

Fix: Spartan will notify owners, and dealers will install a ground wire between the wiper motor and an appropriate spot on the vehicle to stop the motor from stalling, free of charge. The recall began April 30, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19008.

Defect: Spartan Motors, Inc. is recalling certain model year 2012-2013 Utilimaster Reach vehicles. A software problem in the control module may cause the vehicle to have an inadvertent engine shutdown.

Risk: An engine shutdown without warning increases the risk of a crash.

Fix: Spartan will notify owners, and dealers will replace the control modules free of charge. The recall beagn on August 9, 2013. Owners may contact Spartan Motors at 1-800-582-3454.

Defect: Utilimaster is recalling certain model year 2012 Reach vehicles manufactured from December 6, 2011, through August 14, 2012. The adhesive used to attach the floor mat to the floor in front of the driver's seat may deteriorate allowing the floor mat to separate from the floor. An unsecured floor mat could interfere with the throttle pedal.

Risk: Floor mat interference with the throttle pedal could prevent the throttle pedal from retracting to its normal position, increasing stopping distances and the risk of a crash.

Fix: The exisiting floor mat will be removed and a new floor mat will be installed with new adhesive and mechanical fasteners. The safety recall began on November 1, 2012. Owners may contact Utilimaster at 1-800-582-3454.