2016 Utilimaster Reach problems, complaints & recalls
Safety recalls (1)
Visibility:windshield Wiper/Washer 2019-04-10 · campaign 19V286000 · 8,822 vehicles
Defect: Spartan Motors USA (Spartan) is recalling certain 2012-2018 Fleet Services/Utilimaster Reach vehicles. Due to improper electrical grounding, the windshield wiper motor may stall and cause the windshield wipers to become inoperative, reducing the driver's visibility.
Risk: A loss of windshield wiper becomes function can reduce visibility, increasing the risk of a crash.
Fix: Spartan will notify owners, and dealers will install a ground wire between the wiper motor and an appropriate spot on the vehicle to stop the motor from stalling, free of charge. The recall began April 30, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19008.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2018-01-10 · 03103361-B027EN · Service Bulletin/Repair Instructions
this service bulletin provides a solution for bending or cracking that may occur in step well mounting brackets installed at the intermediate steps, right side of the vehicle.
Structure 2017-03-16 · 4S7-W7L5Y-04 · Service Bulletin/Repair Instructions
this service bulletin provides instructions to install a new seat pedestal with sufficient welding
Structure:body:door 2016-10-21 · 4S7-A5P3M-11 · Service Bulletin/Repair Instructions
this service bulletin addresses a condition in which the the side door panels may separate at lower door frame.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.