2013 Chevrolet Captiva problems, complaints & recalls
Most-reported problem areas: Engine (33) · Electrical System (17) · Power Train (8)
🧭 Reliability snapshot
Compared against other Chevrolet Captiva model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
83 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1,336)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-19 · PIP6113 · Service Bulletin/Repair Instructions
this document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code p0191 and may also set p0172. the diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. if it is not an origi
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,336 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-06-01 · Vehicle Speed Control:cruise Control“the contact owns a 2013 chevrolet captiva. the contact stated that the cruise control intermittently failed to operate as needed. additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. the vehicle was taken to an independent mechanic, who was unable to duplicate th…”
2023-04-14 · Electrical System“key will lock in ignition and vehicle will not start. happens intermittently. battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. rattling the battery fixes the problem, but only temporarily. …”
2023-02-14 · Engine · 103,416 mi“the contact owns a 2013 chevrolet captiva. the contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. the dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. the contact was informed to closely monitor the oil level. on another occasion, the vehicle stalled and was taken to a…”
2022-08-04 · Electrical System“continus electric drop causing different systems to lose power, fail, or temporarly disable including but not limited to traction control, emergency break, radio and lights. after researching the problem in various forums i noted many owners facing the same problem over various years with no clear solution. …”
2022-02-17 · Steering · 170,386 mi“the contact owns a 2013 chevrolet captiva. the contact stated that while his brother was driving at an undisclosed speed, the steering column knuckle detached, causing the steering wheel to become inoperable. the dealer was made aware of the failure and referred the contact to the manufacturer for assistance. the vehicle was not diagnosed nor repai…”
2021-11-29 · Electrical System:ignition · 92,000 mi“the contact owns a 2013 chevrolet captiva. the contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. also, the key would remain stuck inside the ignition switch and could not be removed. the vehicle was towed to a local service center who …”
2021-05-26 · Unknown Or Other“unknown, several times between my husband or myself while driving down the road and on the interstate, the vehicle would just completely shut off no lights, no brakes no nothing. we purchased the vehicle used so we thought that it had something to do with some minor maintenance but this first occurred only after having the vehicle for two weeks. w…”
2021-01-01 · Engine · 880,000 mi“purchased care used at 76,000. car went for repairs once after 4 month of ownership, was jerking. camshaft actuator was replaced at this time. oil change was done at this time as well. six months later car begins to jerk repeatedly in drive and reverse when coming to a stop or idling, no warning lights lit. upon inspection was found with no oil at …”
2020-12-22 · Engine“my captiva leaves no trace of oil on the garage floor but burns through oil fast enough i must add oil between oil changes. vehicle does not smoke so i don't know where it goes. i know several other people with captivas that have had the same problem and some have had their motors replaced. i cant believe there is no recall on something to do with …”
2020-07-21 · Unknown Or Other“i key stuck in ignition. turn car off cannot remove key from ignition…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.