2014 Chevrolet Captiva problems, complaints & recalls
Most-reported problem areas: Electrical System (27) · Engine (22) · Power Train (13)
🧭 Reliability snapshot
Compared against other Chevrolet Captiva model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
104 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1,306)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-19 · PIP6113 · Service Bulletin/Repair Instructions
this document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code p0191 and may also set p0172. the diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. if it is not an origi
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,306 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-08-18 · Interior Lighting · 134,000 mi · 🔥 fire“the contact owns a 2014 chevrolet captiva. the contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. the contact stated that she was able to extinguish the fire herself after removing the visor from the vehic…”
2023-05-11 · Electrical System:ignition“key gets stuck in the ignition. turns off to acc, but won’t turn back to lock. cannot remove key.…”
2023-04-13 · Seats · 72,123 mi“the contact owns a 2014 chevrolet captiva. the contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. the check engine and service traction warning lights were illuminated. the contact also stated that on various occasions she was unable to remove the key from the ign…”
2022-11-17 · Structure:body“electrical system dies unexpectedly. stabilitrac system alert lights up and car starts shifting like crazy. all warning lights flash and door locks and dome lights start flashing. this happens even when driving on the highway. very dangerous and needs to be addressed immediately.…”
2022-07-09 · Visibility/Wiper · 🔥 fire“2014 chevrolet captiva on friday july 8th 2022, the sun visor catch on fire from the passenger seat. the reasons still are unknown. the issue could be ending in a disaster and i have to claim this problem as fast as i can…”
2022-07-06 · Unknown Or Other“drive belt tensioner is broken, causing loud noise under the hood. the belt could be affected if not repaired and confirmed by firestone auto care. nothing else but chevy gm will not fix the issue even though there is a specific service campaign bulletin in regards to the issue.…”
2022-06-20 · Air Bags · 💥 crash“i was involved in a car accident that totaled my car and it was front damage my air bags did not come out. my car is with my insurance company. no messages or lamps etc had been on prior to the accident. …”
2022-06-07 · Unknown Or Other“the key is stuck and will not release from my ignition. i have tried numerous ways to get the key out and it just won't come out. i have had to disconnect my battery so that it doesn't drain my battery, but the issue is still there. i can't use my car to go to work due to the fact my key won't come out. this has really put me in a bind and is unacc…”
2022-03-14 · Unknown Or Other“the key intermediately gets stuck in the ignition and will not come out, have to wiggle and move steering wheel and move from park to drive then try repeated times to get the key out. this appears to be a common problem with 2014 captivas.…”
2022-03-14 · Steering“key stuck in ignition causing anti theft lock which causes battery to die …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.