2013 Chrysler Town And Country problems, complaints & recalls
Most-reported problem areas: Electrical System (283) · Engine (51) · Seats (47)
🧭 Reliability snapshot
Compared against other Chrysler Town And Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
359 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical System 2014-05-07 · campaign 14V234000 · 644,757 vehicles
Defect: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Air Bags 2013-07-02 · campaign 13V283000 · 224,264 vehicles
Defect: Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Risk: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
Air Bags 2013-07-02 · campaign 13V291000 · 184 vehicles
Defect: Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Risk: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Service bulletins (236)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2025-11-18 · 108463 · Service Bulletin/Repair Instructions
pad kit - rear disc brake, front disc brake
Service Brakes 2025-11-17 · 108464 · Service Bulletin/Repair Instructions
pad kit - rear disc brake, front disc brake
Seats 2024-11-27 · 9100456 · Service Bulletin/Repair Instructions
incoming vehicles with deployed active head rest (ahr) should have a through enquiry. if there is no broken pieces or electrical failure, direction to reset the ahr following the procedure.
Equipment 2023-09-20 · 9100229 · Service Bulletin/Repair Instructions
lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension 2023-09-20 · 9100229 · Service Bulletin/Repair Instructions
lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Showing the 6 most recent of 236 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-21 · Visibility:windshield · 171,226 mi“the contact owns a 2013 chrysler town and country. the contact stated that while driving 65 mph, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. the contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the windshield. the contact expressed concern that the dama…”
2026-07-25 · Fuel/Propulsion System“when i started my car i heard a “ding” and saw that my airbag light was on. i called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if i was to get into an accident, they wouldn’t deploy; which could cause loss of life if t…”
2026-06-08 · Seats“i found the headrest exploded on the driver side when i got in the car in the morning. apparently, this is common as i found it on the internet while looking for a solution. looks like a plastic part inside the headrest broke. ahr system inadvertently activated it seems. i’m glad i wasn’t in the car and it didn’t hit my head.…”
2026-04-14 · Electrical System · 214,289 mi“the vehicle will be started and running and shut off. driving down the road and all of the electrical shuts off, stops running and no gages work. you have to put the vehicle in n and restart. this is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get starte…”
2026-01-28 · Power Train“while driving at highway speed, 65mph, the 2013 town and country shut down. the dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. i lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. the car would not respond to any accel…”
2025-10-30 · Unknown Or Other · 🔥 fire“the battery died and would not recharge. i checked the van. no lights were left on; no warning notifications. i replaced the battery. i had the seat behind the driver seat stowed because i had surgery on my left foot and needed to haul my knee cart with me. i no longer needed it so i raised the seat and found it had melted/burnt in several spots …”
2025-09-16 · Engine“the van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.…”
2025-08-19 · Electrical System · 98,000 mi“the contact owns a 2013 chrysler town and country. the contact stated that while his wife was driving 55 mph, the vehicle inadvertently lost motive power. the driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. after restarting the vehicle, the vehicle returned to normal functionality, but the failure…”
2025-08-05 · Seats“the driver side headrest airbag deployed. no one was hurt, this was a replacement recall part from december 2023. this was supposed to be safe, what if i was driving my family and friends around and this happened? we don’t feel safe. i left a message with the dealer and am waiting to hear back. no one has inspected it this time yet. no warning sign…”
2025-04-23 · Seats:front Assembly:head Restraint · 132,168 mi“the contact owns a 2013 chrysler town and country. the contact stated that while stopped, the child sitting in the second row hugged his sibling, who was sitting in the front seat, and the front passenger’s seat headrest deployed. the contact was unable to push the headrest back down. the headrest struck the child on the face; however, no injuries …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.