2016 Chrysler Town And Country problems, complaints & recalls
Most-reported problem areas: Power Train (170) · Structure:body (59) · Electrical System (49)
🧭 Reliability snapshot
Compared against other Chrysler Town And Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
300 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Equipment 2017-12-21 · campaign 17V824000 · 61,791 vehicles
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Power Train:automatic Transmission 2016-06-24 · campaign 16V461000 · 26,298 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Seats:mid/Rear Assembly 2016-05-16 · campaign 16V300000 · 99 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Visibility:windshield 2016-01-28 · campaign 16V044000 · 184 vehicles
Defect: FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk: If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Fix: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Latches/Locks/Linkages:hood:latch 2015-09-24 · campaign 15V595000 · 1,625 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
Service bulletins (230)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2025-11-18 · 108463 · Service Bulletin/Repair Instructions
pad kit - rear disc brake, front disc brake
Service Brakes 2025-11-17 · 108464 · Service Bulletin/Repair Instructions
pad kit - rear disc brake, front disc brake
Structure:body 2025-01-29 · 23-001-25 · Service Bulletin/Repair Instructions
"sliding door lock(s) inoperable warranty extension x98 the customer may describe one or more of the following: ● either one or both of the sliding door locks do not function. ● the door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. note: the doors c
Seats 2024-11-27 · 9100456 · Service Bulletin/Repair Instructions
incoming vehicles with deployed active head rest (ahr) should have a through enquiry. if there is no broken pieces or electrical failure, direction to reset the ahr following the procedure.
Electrical System:12v/24v/48v Battery 2024-01-10 · S1408000384 · Service Bulletin/Repair Instructions
start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
Suspension 2023-09-20 · 9100229 · Service Bulletin/Repair Instructions
lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Showing the 6 most recent of 230 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-14 · Visibility:power Window Devices And Controls · 122,700 mi“the contact owns a 2016 chrysler town and country. the contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. the vehicle was taken to an independent mechanic, where it was diag…”
2026-09-27 · Seats“the front drivers headrest spontaneously opened up. it was a quick and loud pop. i was not in the seat when it happened but i was getting ready to sit down. if i was sitting down it would have hit the back of my head very hard and could have hurt me. no warning lamps were on at the time and it has not been inspected but i have pictures…”
2026-09-16 · Engine“while driving my 2016 chrysler town & country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. the engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me completely stranded in a highly dangerous situation. i …”
2026-09-12 · Engine“was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. i looked online and saw this was a recall for similar vehicles. mine did not come up, but it mirrors the same issues that were part of the recall. …”
2026-09-04 · Power Train“the contact owns a 2016 chrysler town and country. while the contact’s spouse was driving, the vehicle stalled in the middle of the road. the vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. the contact was informed that the transmission needed to be replaced. the contact referenced nhtsa campaign number: 16v4…”
2026-08-15 · Electrical System“i have this vehicle and the drivers side sliding door has locked up completely. i will not unlock or open manually or electrically. i had it in for a diagnostic at a certified body shop in devils lake, nd 58301. they say it is the locking mechanism or actuator. i have recently been informed that chrysler has extended the warranty for thi part to 15…”
2026-06-25 · Power Train“gear skipping, engine loosing power…”
2026-06-21 · Seats:front Assembly:head Restraint“while driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.…”
2026-05-21 · Seats“inadvertent passenger side head rest deployment while driving with no collisions.…”
2026-05-13 · Power Train“the transmission vehicle just stopped in the road. causing road blockage and stranded passengers in the with out cell service. vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.