2013 Ford Police Interceptor Utilit problems, complaints & recalls
Most-reported problem areas: Steering (4) · Service Brakes (1) · Exterior Lighting (1)
🧭 Reliability snapshot
Compared against other Ford Police Interceptor Utilit model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Fuel System, Gasoline 2015-12-02 · campaign 15V812000 · 868 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Fuel System, Gasoline 2013-05-31 · campaign 13V227000 · 390,783 vehicles
Defect: Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2019-06-13 · 19M01 · Service Bulletin/Repair Instructions
customer satisfaction program 19m01: certain 2013-2018 model year police interceptor utility vehicles equipped with a 3.7l engine - catalytic converter extended coverage
Visibility:power Window Devices And Controls 2019-06-07 · TSB 19-2186 · Service Bulletin/Repair Instructions
some 2011-2015 explorer/police interceptor utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. this may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. to resolve the condition
Engine And Engine Cooling:exhaust System 2017-07-28 · 17B25A · Service Bulletin/Repair Instructions
certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Electrical System:software 2017-07-25 · 17B22 · Service Bulletin/Repair Instructions
certain 2013-2016 model year police interceptor utility vehicles - power steering control module software reprograming
Equipment:appliance:air Conditioner 2016-12-15 · TSB 16-0166 · Service Bulletin/Repair Instructions
supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. this condition may be worsened when the climate
Structure:frame And Members 2016-05-16 · CSP-16-N-01 · Service Bulletin/Repair Instructions
paint peeling and/or rust around lock cylinder on liftgate or luggage compartment lid
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-03-23 · Steering · 126,700 mi“vehicle loses all steering control while driving at speed. nearly caused a head-on crash.…”
2019-03-15 · Unknown Or Other · 71,376 mi“vehicle has just over 71,000 miles and has a check engine light on for a failed catalytic converter this is needing to be replaced. we have multiple vehicles in our fleet with the same concern, and around the same mileage, that have had converters replaced and are not covered under warranty.…”
2019-03-15 · Unknown Or Other · 92,937 mi“catalytic converters failed at 92,937…”
2019-03-15 · Unknown Or Other · 62,494 mi“catalytic converters failed at 62,494 miles…”
2019-03-15 · Unknown Or Other · 104,089 mi“catalytic converters failed at 104,000 miles…”
2019-03-15 · Unknown Or Other · 86,662 mi“catalytic converter failed at 86,662 miles…”
2019-03-15 · Unknown Or Other · 94,273 mi“catalyitic converter failed at 94,273…”
2019-01-02 · Steering · 115,000 mi“vehicles electronically assisted steering unit failed. in the middle of driving, system failed and steering is very difficult to turn.…”
2017-09-29 · Service Brakes · 85,704 mi“tl* the contact owns a 2013 ford police interceptor utility. while driving at an unknown speed, the brake pedal traveled to the floorboard and failed to stop the vehicle when depressed. also, the brake warning indicator illuminated. the vehicle was towed to the police department's certified mechanic where it was diagnosed that the front brake hydra…”
2017-06-01 · Steering · 44,099 mi“while backing the vehicle lost power steering. the vehicle was taken to mechanic. when the vehicle was powered down and then re-started the power steering began working again. no known cause as vehicle was checked.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.