2014 Ford Police Interceptor Utilit problems, complaints & recalls
Most-reported problem areas: Steering (3) · Service Brakes (2) · Engine (1)
🧭 Reliability snapshot
Compared against other Ford Police Interceptor Utilit model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2019-06-13 · 19M01 · Service Bulletin/Repair Instructions
customer satisfaction program 19m01: certain 2013-2018 model year police interceptor utility vehicles equipped with a 3.7l engine - catalytic converter extended coverage
Visibility:power Window Devices And Controls 2019-06-07 · TSB 19-2186 · Service Bulletin/Repair Instructions
some 2011-2015 explorer/police interceptor utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. this may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. to resolve the condition
Engine And Engine Cooling:exhaust System 2017-07-28 · 17B25A · Service Bulletin/Repair Instructions
certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
Electrical System:software 2017-07-25 · 17B22 · Service Bulletin/Repair Instructions
certain 2013-2016 model year police interceptor utility vehicles - power steering control module software reprograming
Equipment:appliance:air Conditioner 2016-12-15 · TSB 16-0166 · Service Bulletin/Repair Instructions
supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. this condition may be worsened when the climate
What owners report
2019-04-09 · Unknown Or Other · 84,000 mi“when calibrated co detector was placed in motor vehicle interior levels were at 43 ppm continuous when idling or moving. this caused operator to become sick and lethargic.…”
2019-02-24 · Engine · 126,000 mi“there are exhaust fumes entering the cabin. it occurs when the vehicle is standing with the engine idling. the fumes are drawn in thru the heater/ac vents. i can smell this at the passenger side of the hood were it meets the cowl. i have put a co detector in front of the ac vent and gotten readings of 90 ppm while the vehicle is stationary with the…”
2018-11-19 · Steering · 6,350 mi“condition started after tire rotation and alignment. while in motion at 30 mph or higher the vehicle exhibits uncommanded steering and delayed response to commanded streering inputs. while turning the steering wheel in a high speed turn the steering wheel angle and the angle of the wheels do not seem to match and after increasing the angle of the s…”
2018-09-20 · Steering“at 33,000 miles, while driving (vehicle in motion) after finishing a turn steering stays in the direction steered and does not automatically straighten out and is very difficult to manually correct the direction of the vehicle. this problem happens at any time.…”
2017-08-15 · Unknown Or Other · 84,000 mi“during a more than 1 hour drive on a trip, i was exposed to carbon monoxide levels that led to me being rushed to the emergency room via ambulance suffering from shortness of breath, chest pain, and nearly passing out at the wheel. at the time i was told by ford that my interceptor utility was not an affected vehicle, now it seems that is no longer…”
2017-04-14 · Unknown Or Other · 49,000 mi“reporting exhaust smell inside cabin when vehicle is at idle after remote start and ac does not run. smell is also noticeable during highway operation with ac in recirculate, vehicle as built is not equipped with rear ac. during street operation smell is not present if ac is in fresh air mode, but becomes present when ac is set to recirculate. …”
2017-03-30 · Unknown Or Other · 103,367 mi“co2 from exhaust entering into vehicles driver and passenger compartment. complaint from driver that it is making him sick.…”
2017-02-16 · Steering“issue happens when vehicle is either parked or moving. stearing becomes very difficult. feels like there is no power steering asistance. hard to turn wheel in any direction right or left. also while driving (vehicle in motion) after finishing a turn steering stays in the direction steered and does not automatically straighten out and is very diffi…”
2016-10-12 · Service Brakes · 45,678 mi“during routine inspection the passenger side front rubber brake hose was found to have a bubble. the bubble is at the body side connection where the metal is crimped to the rubber. second vehicle in our fleet to exhibit a passenger side front brake hose failure. pictures and failed hose available if required.…”
2016-10-11 · Service Brakes · 52,320 mi“passenger side front brake hose rupture. vehicle was being driven on regular police patrol. brake pedal became spongy and brake fluid low warning light illuminated. brake fluid was found leaking from a split at the body side connection where the metal is crimped to the rubber. the damaged hose is in our possession for review if necessary.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.