2013 Keystone Laredo problems, complaints & recalls
Most-reported problem areas: Tires (3)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Electrical System:12v/24v/48v Battery 2013-07-10 · campaign 13V305000 · 239 vehicles
Defect: Keystone RV is recalling certain model year 2013-2014 Laredo Fifth Wheel vehicles, models 270SRL, 280SBH, 290SRE and 293SBH, manufactured March 6, 2013, through June 27, 2013. The battery box has inadequate support for the battery and the box may fall out of position during travel.
Risk: The battery box may fall out of position resulting in electrical shorts which may lead to a fire. Also, the battery box may fall from the vehicle creating a road hazard.
Fix: Keystone RV will notify owners and will install a battery box mounting reinforcement kit, free of charge. The recall began on July 22, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's identification code for this recall is 13-194.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2012-10-19 · 12-184 · Service Bulletin/Repair Instructions
this advisory 12-184 involves 2012-2013 laredo models that may have been manufactured without a return air vent for the furnace.
What owners report
2016-11-14 · Tires“tl* the contact owns a 2013 keystone laredo equipped with sutong, tire line: supercargo, tire size: st 235/80r16 tires (n/a). the contact stated that while driving at an unknown speed, an abnormal vibrating and rumbling sound emitted from the vehicle. the contact pulled over and discovered that the front passenger side tire had blown out. the vehic…”
2015-08-01 · Tires · 5,000 mi“i have had three tires explode while pulling my 2013 5th wheel camper. one tire failed in march of 2015 and i recently had two more fail july the 3rd of 2015. i had to buy new tires while traveling. the two that failed in july did over $5,000.00 in damage. i am very maintenance minded and the tires were what appeared to be in good condition and the…”
2015-03-18 · Tires · 4,500 mi“tire blow out. i was pulling my camper at 60 mph, just n of the fla line on 1-95. the road temperature was moderate. i checked tire pressure before leaving savannah, 80 psi. the tire had approximately 4500 miles on it, it was not worn and was in good shape. the tire burst with a loud noise and immediately deflated. i had to change the tire on the s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.