2015 Keystone Laredo problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2015-05-27 · campaign 15V317000 · 1,529 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Electrical System:wiring:fuses And Circuit Breakers 2014-11-04 · campaign 14V699000 · 507 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Laredo trailers manufactured July 7, 2014, to October 14, 2014. In the affected vehicles, a circuit breaker may rub against the propane cylinder.
Risk: If the circuit breaker rubs against the propane cylinder, an electrical short may result, increasing the risk of a fire.
Fix: Keystone has notified owners, and dealers will relocate the breaker away from the propane cylinder, free of charge. The recall began on November 10, 2014. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-219.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this owner notification 14-215 involves units with the octagon correct track cam plate manufactured out of specification. if the hanger has the defect part and the involved component has been adjusted from the original manufacturing setting, it may allow excessive suspension movement possibly causin
What owners report
2019-06-07 · Suspension · 100 mi“tl* the contact owns a 2015 keystone laredo. while driving over 60 mph, the rv became very unstable and swayed left and right. the vehicle was taken to river city rv (4545 w. bethany rd, north little rock, ar), but the cause of the failure could not be determined. the manufacturer was also notified of the failure. the failure mileage was 100.…”
2017-01-18 · Unknown Or Other · 1,600 mi“carbon monoxide and fire hazard. on december 4, 2016 while camping in mesa, az we encountered a heavy rain. after turning on the furnace we smelled something out of the ordinary and the furnace was hard to ignite. furnace was shut down and after extensive investigation it was discovered that smell came from the furnace combustion chamber. it was…”
2016-07-24 · Wheels · 1,200 mi“a 2015 travel trailer, keystone laredo 240mk purchased in august 2015 had the following problem, considered a safety hazard: while underway we had a flat tire. when i attempted to change the tire and install the spare tire, it turned out that the bolt pattern did not match the axle lugs. it was close but not quite. we had to manage to crawl to a sa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.