2013 Mercedes-Benz Cla250 problems, complaints & recalls
Most-reported problem areas: Air Bags (5) · Vehicle Speed Control (1) · Steering (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Cla250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (59)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-08-29 · LI 27.10-P-080851 · Service Bulletin/Repair Instructions
complaint intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. may be most noticeable when transitioning from a coasting condition to accelerator pedal application. may occur in all drive modes. cause dual‑clutch tran
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar
Showing the 6 most recent of 59 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-12-07 · Electrical System“the sunroof sounds like its coming out and leaking water…”
2020-09-24 · Air Bags“i have 2 mercedes, 2013 e350 convertible and a 2017 e400 coupe. both purchased new. both have had airbag recalls for years. dealer says they have no idea when they will get parts to replace. i would think that mercedes would have a solution by now.…”
2020-06-19 · Air Bags“my vehicle has had a recall since january 2018 with a remedy scheduled for fix april 2020. there has been no update at all as to what is going on or when my vehicle will be fixed. it is now mid june 2020 with no fix in sight. this is not a timely manner and is the worst experience i have ever had owning a car. over two years that the recall isn't f…”
2020-05-06 · Steering · 70,000 mi“tl* the contact owns a 2013 mercedes benz cla250. the contact stated that while driving into the garage, the steering ceased, and the vehicle stalled without warning. the contact was unable to restart the vehicle. the vehicle was towed to rbm of alpharetta located at 345 mcfarland pkwy, alpharetta, ga 30004, where it was diagnosed that the electron…”
2020-04-15 · Service Brakes · 147,982 mi“the purpose of this correspondence is to understand what caused my vehicle to lose its breaking power and have me almost have a near fatal accident. if i was not an experienced driver, i might not be sending this letter at this time. the incident happened on thursday morning, february 27, 2020. i commute from newnan, ga to midtown atlanta da…”
2020-04-06 · Air Bags“tl* takata recall. the contact owns a 2013 mercedes-benz cla250. the contact received notification of nhtsa campaign number: 18v043000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. mercedes-benz of fairfield (2950 a…”
2020-02-04 · Air Bags“tl* takata recall. the contact owns a 2013 mercedes benz cla250. the contact received notification of nhtsa campaign number: 18v043000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of…”
2019-12-05 · Air Bags“i have been waiting to have my airbags replaced for over 1 to 2 years now. the airbags are extremely a safety hazard due to the fact that they can deploy at any given time. i have a grand child that i transport and i am scored for her safety in that vehicle. this is sad how long this has been unremedied. please help!…”
2016-02-12 · Vehicle Speed Control · 16,135 mi“pre safe functions limited error message repeatedly comes on and loses acceleration.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.