2014 Mercedes-Benz Cla250 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (36) · Engine (36) · Power Train (13)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Cla250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
136 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Structure:body:roof And Pillars 2023-12-15 · campaign 23V854000 · 2,976 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Structure:body:roof And Pillars 2021-03-19 · campaign 21V197000 · 15,096 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped wi
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Service Brakes, Hydraulic:power Assist:vacuum:hoses, Lines/Piping, And Fittings 2016-12-14 · campaign 16V901000 · 10 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to be needed to apply the brakes.
Risk: If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:sensor:occupant Classification 2015-07-06 · campaign 15V426000 · 43 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.
Risk: If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition
Fix: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007.
Service bulletins (105)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-08-29 · LI 27.10-P-080851 · Service Bulletin/Repair Instructions
complaint intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. may be most noticeable when transitioning from a coasting condition to accelerator pedal application. may occur in all drive modes. cause dual‑clutch tran
Electrical System 2026-08-12 · LI54.65-P-080132 · Service Bulletin/Repair Instructions
complaint 1. general diagnostic tips 2. one or more park sensor activations 3. red ring around vehicle 4. "active parking and parking assist inoperative" on instrument cluster 5. cameras 6. other park topics. cause various root causes remedy see attached diagnostic guide.
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 105 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-21 · Wheels · 💥 crash“1. left front wheel assembly lug bolts. all five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. yes, four of the five physical sheared lug bolts are preserved and immediately available for independent forensic laboratory inspection upon request. 2. the left front wheel assembly separated whi…”
2026-09-21 · Wheels“. left front wheel assembly lug bolts. all five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. yes, four of the five physical sheared lug bolts are preserved and immediately available for independent forensic laboratory inspection upon request.\n\n2. the left front wheel assembly separated wh…”
2026-06-30 · Air Bags · 150,000 mi“the contact owns a 2014 mercedes-benz cla250. the contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. the contact stated that there was an abnormal snapping sound coming from the vehicle. the vehicle was taken to a dealer where a code reader retrieved information that there was a fault with the srs sensor…”
2026-03-21 · Electrical System“the shifter randomly stops working so i could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. i can have the car and drive and not be able to put it in reverse. i'd be stuck in traffic very dangerous. …”
2026-03-10 · Structure · 🔥 fire“the contact owns a 2014 mercedes-benz cla-class. the contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. the sunroof was brown, and there was a hole in the dashboard showing the engine. the contact stated that the vehicle had caught fire; however, the fire extinguished on its own. there were…”
2025-11-17 · Engine“i own a 2014 mercedes-benz cla 250 with the 2.0l turbocharged 4-cylinder m270 engine. the check-engine light came on and an obd-ii scan showed fault code p052e / p052e71, which indicates that the valve for crankcase ventilation (pcv / crankcase ventilation valve integrated into the valve cover) has a malfunction and the actuator is blocked. the veh…”
2025-10-29 · Fuel/Propulsion System“p052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in all the cars excluding 2014 starting at 2015 vehicles making us pay over $2000 for a fix supposed to be free being that it's all mercedes even the year before should be a recall along with the hundreds of thousands of people with s…”
2025-02-25 · Structure · 100,000 mi“the contact owns a 2014 mercedes-benz cla250. the contact stated while driving 30 mph, the contact briefly lost control of the vehicle, prompting the contact to pull over to the shoulder of the roadway. after a visual inspection, the contact observed excessive rust underneath the rear subframe. no warning lights were illuminated. the vehicle was no…”
2025-02-24 · Unknown Or Other“my rear subframe rusted from the inside out and due to the rust my control arm broke off…”
2025-01-28 · Fuel/Propulsion System“check engine code p052e - pcv valve replacement (crankcase ventilation valve) - common issue on car and known recall for other models…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.