2013 Newmar Ventana problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (1)
Safety recalls (6)
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Equipment:recreational Vehicle/Trailer 2016-01-13 · campaign 16V008000 · 3,712 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Equipment:recreational Vehicle/Trailer 2015-12-01 · campaign 15V808000 · 979 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.
Risk: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.
Fix: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Equipment 2014-03-04 · campaign 14V098000 · 599 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2013-2014 Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, Mountain Aire, and Essex recreational vehicles manufactured February 18, 2013, through November 15, 2013, and equipped with Frigidaire KG series microwaves. In the affected vehicles, the microwave may start on its own.
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Newmar will notify owners and dealers. The recall began on April 17, 2014. Owners may contact Newmar at 1-800-731-8300.
Equipment 2013-05-01 · campaign 13V169000 · 111 vehicles
Defect: Newmar Corporation is recalling certain model year 2013 Bay Star Sport, Ventana and Ventana LE and model year 2013-2014 Bay Star, Canyon Star and Dutch Star motorhomes. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Newmar will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on June 28, 2013. Owners may contact Newmar at 1-574-773-7791 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Vehicle Speed Control:cruise Control 2012-12-11 · campaign 12V578000 · 626 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2011 through 2013 Ventana Class A, Dutch Star Class A, and Mountain Aire Class A model motor homes manufactured from January 25, 2010, through September 19, 2012, built on Freightliner brand XB and XC custom chassis. The chassis are equipped with connectors for diode jumpers that may come loose, resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that il
Risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Fix: Daimler Trucks (DTNA) will notify owners on behalf of Newmar, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) FTL-HELP after
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:recreational Vehicle/Trailer 2017-08-25 · 15V808 · Service Bulletin/Repair Instructions
mailing second notice on not corrected customer letters on nhtsa recall: newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. issue: certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowl
Structure 2016-02-18 · TSB 446 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. nhtsa#: 16v 008 tc#: 2016-018 newmar corporation has been advised by lippert components that on certain motorhomes using lci coachstep electric double or triple entrance steps, there is the
Structure 2016-01-05 · TSB 441 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. certain motorhomes may have a defective refrigerator travel latch that may activate without the users knowledge when the doors are closed. if the latch locks the door shut, the refrigerato
Electrical System 2015-10-20 · PIB 433 · Service Bulletin/Repair Instructions
this pib has been created to inform newmar dealers that power lock actuators for baggage doors (part # 66214 and part # 123822) are now obsolete. the new part (# 024193) is a replacement for both of the obsolete parts and will mount the same way. the wire connections have changed from a plug to two
Electrical System 2014-04-17 · TSB 408 · Service Bulletin/Repair Instructions
on certain vehicles manufactured between february 18, 2013 and november 15, 2013, equipped with frigidaire kg series microwaves, a defect in the microwave oven keypad could cause the oven to activate without pressing any keys, which could result in excessive heat, smoke or possibly a fire. nhtsa# 14
What owners report
2014-05-13 · Fuel/Propulsion System“tl* the contact owns a 2013 newmar ventana motor home. the contact stated that he was concerned for his safety since the fuel line ran right by the tires and were exposed. the contact mentioned that if impacted by any debris, it could caused a leak and ultimately a fire. the dealer was contacted. the manufacturer was made aware of the problem. the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.