2020 Newmar Ventana problems, complaints & recalls
Most-reported problem areas: Visibility:glass, Side/Rear (1) · Trailer Hitches (1)
Safety recalls (7)
Seats 2022-04-11 · campaign 22V234000 · 4,961 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Electrical System: Instrument Cluster/Panel 2021-09-09 · campaign 21V700000 · 1,554 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Equipment:recreational Vehicle/Trailer 2021-07-27 · campaign 21V571000 · 4,106 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-07-02 · campaign 21V506000 · 1,737 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-20 · campaign 21V372000 · 1,294 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Equipment:appliance:oven/Stove/Cooktop 2020-11-20 · campaign 20V719000 · 710 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Exterior Lighting:turn Signal 2020-07-21 · campaign 20V421000 · 3,202 vehicles
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-05-27 · 22V 234 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner and ford chassis. on certain newmar class a motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide
Visibility:defroster/Defogger/Hvac System:engine Coolant Hoses And Fittings 2021-09-09 · 21V571 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. lippert (newmarâs window supplier) is recalling hehr 6400 series window vents (lippert recall 21e 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models durin
Fuel System, Diesel:delivery 2021-08-24 · 21V506 · Service Bulletin/Repair Instructions
daimler trucks north america has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa #21v 326) based on cummins recall (nhtsa # 21e 032). in response, newmar corporation is issuing recall nhtsa # 21v 506 and tc # 2021-427. on cert
Fuel System, Other:delivery 2021-07-16 · 21V372 · Service Bulletin/Repair Instructions
the shyft group inc. (spartan chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on spartan chassis (nhtsa #21v 319) based on cummins recall (nhtsa # 21e 032). in response, newmar corporation is issuing recall nhtsa # 21v 372 and tc # 2021-303. on
Equipment 2021-01-19 · 20V719 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. on certain motorhomes equipped with a dometic propane gas stove, there could be an odor of propane gas after a short period of use
Equipment 2020-10-09 · TSB558 · Service Bulletin/Repair Instructions
awning support brackets may not be mounted in the correct location to provide the proper support needed for the girard center arm. awnings with a length of 18 feet and under will not be affected because they do not have a center arm.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-09 · Trailer Hitches“i was informed through a trade publication that roadmaster had issued a recall of the towbar due to potential failure of a "roll pin" seated into a "stinger" assembly that could cause the towbar to separate and fail. i contacted roadmaster on xxx, and recieved a response on xxx with vague and incomplete information relating to whether i could cont…”
2026-08-10 · Unknown Or Other“adhesive inside the dashboard display is failing. it started at approximately 20,000 miles and has suddenly gotten much worse 1 year later at approximately 30,000 miles. this failure is causing "bubbles" in the display, which is interfering with the clarity/readability of the gauges, including the speedometer, which i consider to be a safety issu…”
2025-03-11 · Unknown Or Other“the laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed. …”
2020-07-06 · Visibility:glass, Side/Rear · 2,000 mi“tl* the contact owns a 2020 newmar ventana rv. the contact stated that the driver's and passenger's side exterior window pane separated from the interior window pane. the failure had recurred on all seven windows of the vehicle. additionally, while driving the exterior bathroom window became unsecured to the vehicle. the contact stated that since d…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.