2013 Zero S problems, complaints & recalls
Most-reported problem areas: Service Brakes (1)
Safety recalls (1)
Electrical System:software 2013-12-18 · campaign 13V635000 · 667 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Risk: A sudden loss of power to the motor may increase the risk of a crash.
Fix: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-08-30 · ZMDN 83022 · Service Bulletin/Repair Instructions
cypher ii firmware update notice
What owners report
2016-04-25 · Service Brakes · 190 mi“i was breaking significantly (using the maximum setting for the regenerative breaking feature) and the brake light did not come on. this is not a fault, merely a design flaw or oversight. to my knowledge it affects all of zero's models for every year. i was in motion on city streets and highways.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.