2017 Zero S problems, complaints & recalls
Safety recalls (2)
Exterior Lighting:turn Signal:flasher Unit 2017-07-10 · campaign 17V436000 · 10 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2017 S ZF6.5, S ZF13.0, DSP ZF13.0, and SR ZF13.0 motorcycles. In the event that a turn signal stops working, the turn signal flasher may not change its flash rate to alert the operator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If motorcycle is operated without knowing that a turn signal is not working, there would be an increased risk of a crash.
Fix: Zero will notify owners and dealers will test the motorcycle's flasher, replacing it as necessary, free of charge. The recall began on July 25, 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for the recall is SV-ZMC-017-369.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2017-03-07 · campaign 17V145000 · 61 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2017 S, DS, and FXS motorcycles. The Anti-Lock Braking System (ABS) Hydraulic Control Unit (HCU) may have the wrong vehicle model information, possibly causing the ABS to function improperly.
Risk: If the ABS does not function properly in a braking event, there is an increased risk of a crash.
Fix: Zero will notify owners and dealers will reconfigure the HCU, or replace it as needed, free of charge. The recall began on March 13, 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for the recall is SV-ZMC-017-363.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-13 · ZMDN-052026 · Other
new diagnostic tool tuner is available for 2017 and newer model.s on may 15th, a new firmware will be released for our fst / cypher iii models, primarily focused on improving cybersecurity.
Equipment 2023-10-24 · Chain Kit Recall · Service Bulletin/Repair Instructions
dealer notification of chain kit recall (23e074).
Electrical System 2022-11-22 · Dealer News · Service Bulletin/Repair Instructions
zero motorcycles dealer news 11.22.22 - new firmware, diag4zero, holiday hours
Electrical System 2022-08-30 · ZMDN 83022 · Service Bulletin/Repair Instructions
cypher ii firmware update notice
Electrical System 2022-06-28 · CypherIIFirmware · Service Bulletin/Repair Instructions
a firmware update will be released tomorrow june 29 at 7am pt for my17-my23 zero motorcycles that operate on the cypher ii platform.
Electrical System 2020-06-22 · SV-ZMC-020-423 · Service Bulletin/Repair Instructions
long-term storage mode firmware update service campaign - zero motorcycles has determined that the battery management system (bms) may not hibernate in model year 2017 and newer zero sds and zero xmx platform motorcycles when they are stored at states of charge (soc) less than 30%. because the bms d
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.