2014 Chevrolet Caprice problems, complaints & recalls
Most-reported problem areas: Steering (8) · Engine (2) · Electrical System (1)
🧭 Reliability snapshot
Compared against other Chevrolet Caprice model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Seats 2015-10-09 · campaign 15V636000 · 23 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher
Risk: An air bag that deploys at a higher than intended level increases the risk of injury during a crash.
Fix: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.
Seats 2014-07-23 · campaign 14V446000 · 124,007 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Fix: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
Visibility:windshield Wiper/Washer 2014-06-27 · campaign 14V375000 · 4,794 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.
Risk: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.
Service bulletins (1,258)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,258 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-08-28 · Engine · 80,000 mi“while driving on city streets, the vehicle door locks unlock and lock back repeatedly. vehicle experiences some hesitation and power to car cuts off and then back on again causing it to jerk. most the time this occurs while driving but on occasion it will also happen when stopped at a light. it completely cut off a couple of times but i was able…”
2019-03-28 · Unknown Or Other“key gets stuck ignition repeatedly. took to williams chevrolet march of 2017, 25,691 miles. replaced ignition cylinder. in march of 2019 the key began to get stuck again, 36,579 miles. removed and replaced lock cylinder 3/19/2019. within 2 days the key was sticking again. on 3/27/2019 it would not come out at all. battery drained and car would not …”
2015-12-16 · Steering · 47,000 mi“we currently have three 2014 caprice ppv vehicles that have power steering issues. our police officers have reported that the power steering intermittently stops working before completely failing. three of the four caprice vehicles have the same problem within two weeks and mileage between 47k-52k.…”
2015-03-25 · Electrical System“tl* the contact owns a 2014 chevrolet caprice. the contact stated that while driving at 35 mph, the emergency equipment fractured. the equipment consists of lights, siren, radio and mounting system which was the overall relay switch. the failure occurred over six times. the vehicle was taken to an independent mechanic, who diagnosed that the relay …”
2015-02-18 · Engine · 2,747 mi“i purchase this vehicle on january 20, 2015 but didn't pick up from dealership until february 3, 2015, i was waiting for the seats covering to be installed along with the remote start i ordered. i notice on about february 10, 2015 the engine light came on, i contacted a local dealership closer to my home they check it on saturday february 14, 2014…”
2014-11-08 · Steering · 10,734 mi“this vehicle is one of a fleet of seven vehicles for the la grange illinois police department. the vehicles were recently purchased new on february 28, 2014 and were shipped from australia. over the past couple of months, the majority of this fleet (now 6 of the 7 cars) have all had power steering failures during vehicle operation (while moving).…”
2014-11-07 · Steering · 7,723 mi“as the bartonville illinois police officer assigned to this vehicle was approaching and beginning a turn when the power steering went out at which time he stopped the vehicle and put the transmission in park. he then turned the vehicle back on and the power steering functioned correctly. the officer then "dead-lined" the car. the vehicle was th…”
2014-11-05 · Steering · 7,346 mi“this vehicle is one of seven in a fleet for the lagrange illinois police department. the vehicles were recently purchased new on february 28, 2014 and were shipped from australia. over the last couple months, the majority of our fleet (5 of 7) have all had power steering failures while the vehicle has been on and in motion. one of the vehicles h…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.