2014 Mercedes-Benz Glk250 problems, complaints & recalls
Most-reported problem areas: Air Bags (14) · Visibility/Wiper (2) · Vehicle Speed Control:accelerator Pedal (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Glk250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V010000 · 288,779 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Z
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Steering 2017-04-12 · campaign 17V252000 · 168 vehicles
Defect: Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Risk: A loss of steering can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine And Engine Cooling:engine:diesel 2014-12-01 · campaign 14V762000 · 4,871 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Service bulletins (70)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-05-13 · LI35.10-P-078931 · Service Bulletin/Repair Instructions
complaint potential corrosion on the rear axle carrier cause due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle carrier remedy in the event of a complaint, the optimized repair method must be used when replacing t
Suspension 2026-05-12 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 70 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-01-12 · Visibility/Wiper“1. windshield wiper assemblies failed to operate. 2. during severe rainstorm in northern california, driver side wiper arm stopped working while i was driving on freeway. 3. confirmed by independent service center. he showed me a broken part under the hood. he said it would cost close to $1000.00 to repair. 4. i will be taking the car to a merc…”
2023-01-09 · Vehicle Speed Control:accelerator Pedal · 122,000 mi · 💥 crash“ the contact owns a 2014 mercedes benz glk250. the contact stated while driving at a slow speed and seeking a parking spot, the vehicle accelerated independently and caused her to crash into a parked vehicle. the contact stated no warning light was illuminated. the air bags did not deploy. the contact stated she did not sustain any injuries and her…”
2022-09-23 · Air Bags · 75,000 mi“the contact owns a 2014 mercedes-benz glk250. the contact stated that the front passenger’s side air bag warning light failed to function as designed. the vehicle was taken to the dealer where the mechanic informed the contact that the sensor light was permanently disabled. the contact then stated that he was informed of nhtsa campaign number: 19v0…”
2021-08-13 · Vehicle Speed Control“left side boost tube blown twice on my vehicle. technical part info: 204-528-00-00, charge air hose both incidents involved sudden loss of power in the middle of the free way driving. first incident: christmas day 2018, on the way to las vegas from grand canyon visit, on highway 93. fortunately, no vehicle was behind when i lost the power, moved …”
2020-10-15 · Air Bags“summary: mercedes-benz usa is recalling certain my 2010-2017 c-class, glk-class, sls-class and e-class coupe mercedes-benz vehicles equipped with passenger-side frontal airbags affected by the defect decision of tk holdings, inc. ( takata ). under certain circumstances during a crash that necessitates frontal airbag deployment, the defect in your …”
2020-10-08 · Air Bags“my front passenger airbag has a factory defect. i contacted my local mercedes dealership multiple times regarding the issue,but they just keep saying the part is not available. the recall has been open for over a year, so they had more than enough time to rectify the problem.…”
2020-10-05 · Air Bags“tl* the contact owns a 2014 mercedes-benz glk250. the contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. mercedes-benz of honolulu (818 kapiolani blvd, honolulu, hi 96813) was contacted and confirmed that parts were not yet available. the contact stated that …”
2020-08-17 · Air Bags · 80,000 mi“the front passenger side air bag has been stated to be defective. mercedes told me in february of 2019 they would advise when replacement available. the mercedes benz dealer i use in ft myers florida has replaced the air bag in the same model as mine, built later than mine which i do not think is logical. mercedes has been advised as has the usdo…”
2020-07-10 · Air Bags“2014 mercedes benz 250 glk. consumer writes in regards to takata airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js…”
2020-07-07 · Air Bags“takata airbag recall on my 2014 mercedes glk250 for an extended amount of time. recall open since jan 18,2019. recall number19v010 manufacturer recall number is 2019 010001nhtsa recall statusrecall incomplete, remedy not yet available. safety risk according to takata, in the event of an inflator explosion, metal fragments could pass through the air…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.