2015 Mercedes-Benz Glk250 problems, complaints & recalls
Most-reported problem areas: Air Bags (7) · Vehicle Speed Control (2) · Steering (2)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Glk250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V010000 · 288,779 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Z
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Engine And Engine Cooling:engine:diesel 2015-06-08 · campaign 15V351000 · 814 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.
Engine And Engine Cooling:engine:diesel 2014-12-01 · campaign 14V762000 · 4,871 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Service bulletins (64)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-05-13 · LI35.10-P-078931 · Service Bulletin/Repair Instructions
complaint potential corrosion on the rear axle carrier cause due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle carrier remedy in the event of a complaint, the optimized repair method must be used when replacing t
Suspension 2026-05-12 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 64 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-06 · Steering“the steering adjustment moves in and out but will not move up or down. you can hear a clicking noise like it’s trying to move but nothing happens to the steering column.…”
2025-02-04 · Engine“the def exhaust system has failed. it was replaced before under a recall. the warranty was previously extended on the system but i am outside of the mileage window but inside of the time window. i have $6000 in repairs so far and am trying to get assistance. i have been dealing with issues since october 2024…”
2021-12-10 · Fuel/Propulsion System“2020050005-modificationto emission control system cause:f was informed of the mercedes-benz recall for 2015 250 glk bluetec which i took to dothan, al mercedes-benz dealership to have done for my safety. the car was not repaired correctly. it started to smoke a gray smoke coming up from under the car on the passenger side of the car over the front …”
2021-09-06 · Electrical System“the driver's side seat failed. due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. i could comfortably still reach steering wheel and pedals but my wife could not safely do so. the car has approximately 36k miles on it. i paid to repair this $831 negotiated down from $1600+. this …”
2021-07-06 · Steering“when driving, the steering wheel locks and i can no longer steer the vehicle, it locks in a way that i cannot move the steering wheel at all, which may cause me to crash if i am at a dead end road and need to turn. i have been trying to contact the manufacturer for resolution but have not received any responses. this was a recall back in 2017 unde…”
2020-10-13 · Air Bags“tl* the contact owns a 2015 mercedes-benz glk250. the contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. mercedes-benz of clear lake (500 gulf fwy s, league city, tx 77573) , was contacted by phone and it was confirmed that parts were not yet available. the manufac…”
2020-07-20 · Air Bags“tl* takata recall. the contact owns a 2015 mercedes-benz glk250. the contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact contacted mercedes-benz of chant…”
2020-02-20 · Vehicle Speed Control · 106,000 mi“safety features become limited or inoperable during operation of vehicle. taken to dealership, control module replaced. does not fix issue. all pre-safe functions become inoperarable under this failure. multiple online forums report same issue. mercedes seems aware of problem, but not acknowleding their responsibility to recall or find root of issu…”
2020-02-08 · Unknown Or Other · 84,000 mi“car will put itself in park while in traffic at slow speeds.i was on the highway coming up on a stoplight that was red before i could stop the car put itself in park at the same time the light was turning green which almost caused me to be hit from behind…”
2019-11-23 · Fuel/Propulsion System · 39,000 mi“acceleration from a stop - when you press gas pedal car does not accelerate. have to pump pedal 2-3 times for car to accelerate. have only noticed around town with frequent stops.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.