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2014 Peterbilt 320 problems, complaints & recalls

Most-reported problem areas: Suspension (1)

1
Complaints
6
Recalls
29
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (6)

Exterior Lighting:turn Signal 2019-06-14 ยท campaign 19V452000 ยท 343 vehicles

Defect: PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.

Fix: PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.

Engine And Engine Cooling:engine 2015-05-26 ยท campaign 15V309000 ยท 4,823 vehicles

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil

Risk: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Fix: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940

Steering:linkages:tie Rod Assembly 2015-02-24 ยท campaign 15V108000 ยท 5,141 vehicles

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Electrical System 2014-07-21 ยท campaign 14V439000 ยท 1,966 vehicles

Defect: PACCAR Inc. (PACCAR) is recalling certain model year 2013-2015 Kenworth K300 and Peterbilt 210, 220, and 320 chassis manufactured March 14, 2012 to July 14, 2014. The affected vehicles may have loose fitting electrical connectors on the power distribution module which may cause the engine to shut off.

Risk: An unexpected engine shut down increases the risk of a crash.

Fix: PACCAR will notify owners, and dealers will install nylon tie straps to hold the connectors in place until the permanent remedy, a connection position device, becomes available. Both remedies will be provided free of charge. The recall began January 29, 2015. For more information, Peterbilt owners may call 1-940-591-4220 and Kenworth owners may call 1-425-828-5000. PACCAR's number for this recall is 14KWH (Kenworth), and 714-G (Peterbilt).

Engine And Engine Cooling:engine 2014-02-18 ยท campaign 14V086000 ยท 2,019 vehicles

Defect: PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of th

Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Fix: PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).

Seat Belts 2014-01-24 ยท campaign 14V013000 ยท 10,414 vehicles

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can becom

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

Service bulletins (29)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free โ€” but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Engine 2026-09-11 ยท P001 ยท Service Bulletin/Repair Instructions

"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."

Engine 2024-11-22 ยท 32-025 ยท Service Bulletin/Repair Instructions

info only unnecessary starter replacements can result from customer complaints regarding engine starting issues. a new starter troubleshooting guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran

Service Brakes 2022-08-03 ยท 13-060 ยท Service Bulletin/Repair Instructions

the service information for bendix air dryer maintenance is being updated to include new procedures.

Engine And Engine Cooling 2021-06-08 ยท E271 ยท Service Bulletin/Repair Instructions

an engine software update is required to resolve obd system readiness, def doser diagnostics, and otherobd system software related issues.

Visibility:windshield Wiper/Washer 2021-02-10 ยท 02-160 ยท Service Bulletin/Repair Instructions

information only รขย€ย“ windshield washer pumps have a high no trouble found rate. washer pumps may fail to spray due to a clogged filter.

Structure 2020-06-10 ยท 43-067 ยท Service Bulletin/Repair Instructions

fix as fail: for all conventional models, except 387/587, equipped with side-of-cab (รขย€ยœsocรขย€ย) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the soc exhaust stacks may not be tightened properly. this may allow the exhaust stack to rotate and contact the cab or sleeper.

Showing the 6 most recent of 29 bulletins. Search all of them free at nhtsa.gov.

What owners report

2018-04-05 ยท Suspension ยท 10,000 mi

โ€œthese are government owned refuse vehicles. the front suspension bounces so violently that the vehicle is difficult to maintain control. this occurs on roads where there seems to be no abnormality and at any rate of speed. the government entity has remained unwilling or unable to resolve this with the manufacturer.โ€ฆโ€

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Peterbilt 320 years