2023 Peterbilt 320 problems, complaints & recalls
Safety recalls (1)
Suspension:multiple Axle 2022-12-16 · campaign 22V939000 · 15,658 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.
Risk: An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.
Fix: Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22PBL.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2024-11-22 · 32-025 · Service Bulletin/Repair Instructions
info only unnecessary starter replacements can result from customer complaints regarding engine starting issues. a new starter troubleshooting guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
Equipment 2023-03-22 · 51-015 · Service Bulletin/Repair Instructions
rfid (radio frequency id) tags are being added and used to track non-test ready (ntr) trucks to efficiently locate them once they are off the production line, but still on the premises. the tags are left on the trucks which have been sold.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.