2014 Peterbilt 382 problems, complaints & recalls
Safety recalls (6)
Seat Belts 2015-06-10 ยท campaign 15V365000 ยท 37 vehicles
Defect: Rush Truck Centers of Texas, LP (Rush), doing business as Custom Vehicle Solutions, is recalling certain modified 2011-2016 Peterbilt 337 trucks manufactured March 26, 2010, to March 9, 2015, modified 2013-2015 Peterbilt 348 trucks manufactured May 14, 2012, to March 25, 2014, and modified 2014 Peterbilt 382 trucks manufactured on November 1, 2013. The affected trucks, converted from conventional day cabs to crew cabs, may be equipped with seat belt anchorage assemblies that may come unanchored
Risk: If the seat belt anchor pulls away, the seat occupant may not be properly secured in the event of a crash, increasing the risk of occupant injury.
Fix: Rush will notify owners, and dealers will repair the vehicles free of charge. The recall began on, July 16, 2015. Owners may contact Rush customer service at 1-713-766-3007.
Engine And Engine Cooling:engine 2015-05-26 ยท campaign 15V309000 ยท 4,823 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil
Risk: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Fix: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940
Equipment:other:labels 2015-03-06 ยท campaign 15V132000 ยท 213,230 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recrea
Risk: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Fix: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
Engine And Engine Cooling:engine 2014-02-18 ยท campaign 14V086000 ยท 2,019 vehicles
Defect: PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of th
Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Fix: PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).
Seat Belts 2014-01-24 ยท campaign 14V013000 ยท 10,414 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can becom
Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Fix: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.
Electrical System:ignition:switch 2013-05-28 ยท campaign 13V222000 ยท 1,773 vehicles
Defect: PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.
Risk: Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.
Fix: PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.
Service bulletins (21)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free โ but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 ยท P001 ยท Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2024-11-22 ยท 32-025 ยท Service Bulletin/Repair Instructions
info only unnecessary starter replacements can result from customer complaints regarding engine starting issues. a new starter troubleshooting guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
Service Brakes 2022-08-03 ยท 13-060 ยท Service Bulletin/Repair Instructions
the service information for bendix air dryer maintenance is being updated to include new procedures.
Visibility:windshield Wiper/Washer 2021-02-10 ยท 02-160 ยท Service Bulletin/Repair Instructions
information only รขยย windshield washer pumps have a high no trouble found rate. washer pumps may fail to spray due to a clogged filter.
Structure 2020-06-10 ยท 43-067 ยท Service Bulletin/Repair Instructions
fix as fail: for all conventional models, except 387/587, equipped with side-of-cab (รขยยsocรขยย) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the soc exhaust stacks may not be tightened properly. this may allow the exhaust stack to rotate and contact the cab or sleeper.
Electrical System 2020-06-08 ยท 32-015 ยท Service Bulletin/Repair Instructions
information only: this bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
Showing the 6 most recent of 21 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.