2016 Peterbilt 382 problems, complaints & recalls
Safety recalls (3)
Steering:linkages:tie Rod Assembly 2017-09-22 · campaign 17V593000 · 17,737 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Fix: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is P817-C.
Electrical System:ignition:module 2015-09-24 · campaign 15V597000 · 354 vehicles
Defect: Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Risk: An engine that stalls without warning increases the risk of a crash.
Fix: PACCAR will notify owners, and dealers will replace the defective engine control modules, free of charge. The recall began on October 22, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 915-L (Peterbilt).
Equipment:other:labels 2015-03-06 · campaign 15V132000 · 213,230 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recrea
Risk: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Fix: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
Service bulletins (24)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2024-11-22 · 32-025 · Service Bulletin/Repair Instructions
info only unnecessary starter replacements can result from customer complaints regarding engine starting issues. a new starter troubleshooting guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
Service Brakes 2022-08-03 · 13-060 · Service Bulletin/Repair Instructions
the service information for bendix air dryer maintenance is being updated to include new procedures.
Fuel System, Diesel 2021-09-21 · 43-071 · Service Bulletin/Repair Instructions
fix-as-fail – due to undersupply issues, only a limited supply of diesel exhaust fluid (def) sensors are available. as a temporary solution, after paccar confirms a def sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed def sensor by disab
Visibility:windshield Wiper/Washer 2021-02-10 · 02-160 · Service Bulletin/Repair Instructions
information only – windshield washer pumps have a high no trouble found rate. washer pumps may fail to spray due to a clogged filter.
Service Brakes 2020-07-29 · 13-054 · Service Bulletin/Repair Instructions
fix-as-fail - bendix new-gen lightweight steer axle drum brake spider cracking
Showing the 6 most recent of 24 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.