2015 Forest River Legacy problems, complaints & recalls
Most-reported problem areas: Seat Belts (2)
Safety recalls (2)
Seat Belts:front:anchorage 2015-11-30 · campaign 15V806000 · 285 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Legacy motorhomes, models 340BH, 340KP, and 360RB, manufactured September 12, 2013, to September 25, 2015. The affected vehicles are equipped with a seat belts whose shoulder belt may rest at, or below, the shoulder of the seat occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies", and 210, "Seat Belt Assembly Anchorages."
Risk: If the shoulder belt rests too low on the torso, it can increase the risk of injury in the event of a crash.
Fix: Forest River will notify owners, and dealers will install new seat belt systems, free of charge. An interim notice was mailed to owners on January 13, 2016. The recall began on February 1, 2016. Owners may contact Forest River customer service at 1-574-293-6137 or 1-574-295-2117. Forest River's number for this recall is 40-11192015-0117.
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2015-11-19 · campaign 15V771000 · 489 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Risk: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
Fix: Forest River will notify owners of a field remedy as provided by Atwood to the Dealerships and O.E.M. A. Inspection and installation instructions for the remedy, to be used and applied only by qualified service center personnel. B. Installation of a water flow adjustment STOP KEY that prevents the adjustment of the water flow down below .5gal/min. C. The addition of a star or lock washer to secure the adjustment screw that prevents unintended adjustment or and adjustment drift from vibration as
What owners report
2015-10-14 · Seat Belts · 1,283 mi“ref# 10670754 01/07/15 nvs-216rr dealer (mhsrv) notified in person, by phone & in writing (email) mfg forest river contacted by phone - mike bukowski 10/16/14 test drive: mhsrv assures seatbelts checked @ make ready. 10/17/14 purchased motorhome. seatbelts not fixed. mhsrv said take on trip, write list of repairs, bring back in for repairs ma…”
2015-01-07 · Seat Belts · 1,283 mi“tl-the contact owns a 2015 forest river legacy. the contact stated that the front captain's seat belts failed to retract. the vehicle was taken to the dealer, who was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 1,283. djr …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.