2017 Forest River Legacy problems, complaints & recalls
Safety recalls (2)
Exterior Lighting:turn Signal 2020-08-18 · campaign 20V488000 · 1,547 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Exterior Lighting 2018-10-19 · campaign 18V737000 · 1,017 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017 Coachmen Cross Country, 2017-2019 Coachmen Sportscoach and Forest River Berkshire and Legacy and 2017-2018 Forest River Charleston motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. Owners will be notified and be sent to FCCC authorized service facilities for free repairs. Forest River issued owners an interim notification on November 16, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Forest River customer service at 1-574-642-3112 or Coachmen customer service at 1-574-825-5821. Forest River's number for this recall is 51-0893.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-01-31 · 511452 · Service Bulletin/Repair Instructions
notice of submission of defect information report/defect information notice. subject: fccc rear pdm. 21v00h.
Electrical System:software 2017-10-25 · 400532 · Service Bulletin/Repair Instructions
according to the notification received by daimler trucks; on specific vehicles equipped with stoneridge light bar control units, the instrument panel odometer value is resetting and does not match the engine ecu odometer value. new instrument panel software will be installed to correct the issue.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.