2015 Heartland Bighorn problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Structure:body (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2015-04-03 · campaign 15V198000 · 1,691 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Fix: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
What owners report
2016-08-21 · Suspension · 20,000 mi“rear axle brackets broke off of frame casing rear axle to move and blow tire on the freeway. luckily there wasn't an accident . i have contacted dexter axles and lippert and also heartland and they all say it's not there problem…”
2015-12-28 · Structure:body · 900 mi“tl* the contact owns a 2015 heartland bighorn. while parked, the front passenger side slide out failed to retract back into the vehicle. after several attempts, the slide out was manually retracted. while driving approximately 45 mph, the passenger noticed that the front passenger side slide out protruded approximately six inches outward. after sev…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.