2015 Hino 338 problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2017-05-04 · campaign 17V304000 · 18 vehicles
Defect: Jim Reed's Truck Sales, Inc. (JRTS) is recalling certain 2014-2016 Hino 338 trucks modified by JRTS. The affected trucks have Certification labels that do not identify JRTS as the final stage manufacturer. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: Incorrect final stage manufacturer information on the certification label may hinder owner awareness of safety recalls, increasing the risk of a fire or a crash.
Fix: JRTS will notify owners and send them a new certification label with the correct final stage manufacturer information, free of charge. The recall began on June 13, 2017. Owners may contact Jim Reed's Truck Sales' customer service at 1-914-737-3990.
Suspension:front:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle 2015-04-07 · campaign 15V208000 · 1,951 vehicles
Defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2015-2016 238, 258, 268, and 338 trucks manufactured January 5, 2015, to March 20, 2015. In the affected vehicles, the U-bolt that connects the suspension springs to the front axle may have been overtightened.
Risk: If the U-bolt was overtightened, the bolt may stretch resulting in it loosening or failing. Either result may cause a loss of steering ability, increasing the risk of a vehicle crash.
Fix: Hino will notify owners, and dealers will replace the front axle U-bolts on the subject vehicles free of charge. The recall began on June 5, 2015. Owners may contact Hino customer service at 1-248-699-9300.
Service bulletins (35)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-05-17 · 167-T2406-1 · Service Bulletin/Repair Instructions
after connecting to a truck using dx3, it may be necessary to review or create a dx diagnostic report for review.
Unknown Or Other 2024-05-15 · 167-T2406-2 · Service Bulletin/Repair Instructions
this article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a tech assist case.
Equipment Adaptive/Mobility 2023-01-05 · 167-T2301-2 · Service Bulletin/Repair Instructions
dx3 vehicle speed and cruise settings. tt-23-006
Fuel System, Gasoline:fuel Injection System:injectors 2020-12-03 · DOR-K2T5D-01 · Service Bulletin/Repair Instructions
this sku is a def injector. the customer communication requested return of unsold inventory to inspect the sealing. the injector sealing may have an issue which will cause a slow leak. a slow leak of the def injector can lead to crystal formation which can cause aftertreatment related fault codes
Engine 2017-02-24 · 167-R1701-03 · Service Bulletin/Repair Instructions
17my vehicles contain the function to monitor pm sensor performance, however because the threshold for detection logic is not appropriate, the engine ecu may not detect a malfunction of the pm sensor. the following procedure provides direction for reprogramming the pm sensor. certain 17mycoe trucks
Electrical System:12v/24v/48v Battery 2017-02-14 · 167-T1701-03 · Service Bulletin/Repair Instructions
beginning with the 2017 model year, hino changed the standard battery from a group 27 to a group 31. in the event that a group 27 battery must be replaced, it is recommended to use the group 31 as the service replacement for 2014my and newer units. 2014my-2016my hino conventional trucks
Showing the 6 most recent of 35 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.