2019 Hino 338 problems, complaints & recalls
Most-reported problem areas: Engine And Engine Cooling:exhaust System:emission Control:urea Injection System (Def) (1)
Safety recalls (1)
Equipment 2019-05-29 · campaign 19V399000 · 68 vehicles
Defect: ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-05-17 · 167-T2406-1 · Service Bulletin/Repair Instructions
after connecting to a truck using dx3, it may be necessary to review or create a dx diagnostic report for review.
Unknown Or Other 2024-05-15 · 167-T2406-2 · Service Bulletin/Repair Instructions
this article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a tech assist case.
Equipment Adaptive/Mobility 2023-01-05 · 167-T2301-2 · Service Bulletin/Repair Instructions
dx3 vehicle speed and cruise settings. tt-23-006
Equipment:other:owners/Service/Other Manual 2015-01-09 · SB-15-007 · Service Bulletin/Repair Instructions
the following is to inform you of the caption. this service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. hino 300 series with transmission (mzz6f) from june 2011 production.
Equipment:other:owners/Service/Other Manual 2015-01-09 · SB-15-005 · Service Bulletin/Repair Instructions
the following is to inform you of the above caption. this service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. hino 300 series with engine. hino 300 series with transmission (myy5a) from june 2011 production.
What owners report
2026-04-21 · Engine And Engine Cooling:exhaust System:emission Control:urea Injection System (Def) · 500,050 mi“the contact owns a 2019 hino 338. the contact stated that while his driver was driving 45 mph, the vehicle went into limp mode and failed to exceed 5 mph while driving with the check engine warning light illuminated. the vehicle was pulled over to the side of the road and turned off. the vehicle was restarted, but the failure persisted, and the veh…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.