2015 Horton Ambulance 623 problems, complaints & recalls
Safety recalls (2)
Equipment:appliance:air Conditioner 2016-08-26 · campaign 16V625000 · 351 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain model year 2013-2016 Horton ambulances, models 453, 457, 503, 553, 603, and 623, manufactured November 29, 2013, to March 1, 2016. The affected vehicles may have an improperly sealed Cool-Tech air-conditioning condenser controller wire harness that can allow water to enter the controller housing.
Risk: If water gets into the controller housing, the controller may short circuit, increasing the risk of an electrical fire.
Fix: Halcore will notify owners, and dealers will replace the Cool-Tech condenser fan controller assembly, free of charge. Halcore issued an interim notification to owners on September 9, 2016. The recall began on October 26, 2016. Owners may contact Horton customer service at 1-614-317-9856, or by email at warranty@hortonambulance.com
Electrical System 2015-12-09 · campaign 15V828000 · 18 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain model year 2015 Horton 623, 603, 503, 553 and 453 ambulances manufactured October 1, 2015, to November 16, 2015 and equipped with the i4G system for controlling the ambulance body electrics. Due to a circuit board component being installed incorrectly, the ambulance body may have electrical system failure of the interior and exterior lights, as well as other life saving electrical equipment such as the oxygen system.
Risk: Failure of ambulance body electrics can hinder emergency response and/or rescue efforts, increasing the risk of injury to ambulance patients.
Fix: Halcore will notify owners, and Horton will replace the affected electrical component, free of charge. The recall began on January 4, 2016. Owners may contact Horton customer service at 1-800-282-5113.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Equipment:other:owners/Service/Other Manual 2020-02-05 · 1 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices,bulletins, customer satisfaction campaigns.
Equipment:appliance:air Conditioner 2018-02-08 · HTB2018-01.18-1 · Service Bulletin/Repair Instructions
firmware down load instructions for cooltech ac system data panel condenser fan controller.
Equipment:appliance:air Conditioner 2018-02-08 · HTB2018-01.18 · Service Bulletin/Repair Instructions
due to an error in the cooltech ac system data panel condenser fan controller firmware regarding freon sensor fault points, there is a possibility that below freezing temperatures could cause false ac system fault warning messages. recommending vehicles fitted with data panel fan controllers built
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.