2016 Horton Ambulance 623 problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:air Conditioner 2016-08-26 · campaign 16V625000 · 351 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain model year 2013-2016 Horton ambulances, models 453, 457, 503, 553, 603, and 623, manufactured November 29, 2013, to March 1, 2016. The affected vehicles may have an improperly sealed Cool-Tech air-conditioning condenser controller wire harness that can allow water to enter the controller housing.
Risk: If water gets into the controller housing, the controller may short circuit, increasing the risk of an electrical fire.
Fix: Halcore will notify owners, and dealers will replace the Cool-Tech condenser fan controller assembly, free of charge. Halcore issued an interim notification to owners on September 9, 2016. The recall began on October 26, 2016. Owners may contact Horton customer service at 1-614-317-9856, or by email at warranty@hortonambulance.com
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Equipment:other:owners/Service/Other Manual 2020-02-05 · 1 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices,bulletins, customer satisfaction campaigns.
Structure:body:door 2018-08-07 · HTB 2018-07-18 · Service Bulletin/Repair Instructions
this technical bulletin is a suggested door latch and door latch cable change for the side entry door on all horton vehicles built between february 2016 to may 2018 that use trimark paddle style door handles. during testing it was noted that the latch design for the side entry door latch could add a
Equipment:appliance:air Conditioner 2018-02-08 · HTB2018-01.18-1 · Service Bulletin/Repair Instructions
firmware down load instructions for cooltech ac system data panel condenser fan controller.
Equipment:appliance:air Conditioner 2018-02-08 · HTB2018-01.18 · Service Bulletin/Repair Instructions
due to an error in the cooltech ac system data panel condenser fan controller firmware regarding freon sensor fault points, there is a possibility that below freezing temperatures could cause false ac system fault warning messages. recommending vehicles fitted with data panel fan controllers built
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.