AutoDefect IQ

2015 Newmar Canyon Star problems, complaints & recalls

Most-reported problem areas: Service Brakes (1)

1
Complaints
7
Recalls
15
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (7)

Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles

Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Equipment Adaptive/Mobility 2016-10-17 · campaign 16V744000 · 114 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

Risk: Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.

Fix: Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Equipment Adaptive/Mobility 2016-09-28 · campaign 16V699000 · 71 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.

Risk: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.

Fix: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Equipment:recreational Vehicle/Trailer 2016-01-13 · campaign 16V008000 · 3,712 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps.

Risk: Unstable entry and exit steps increase the risk of injury.

Fix: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.

Equipment:recreational Vehicle/Trailer 2015-12-01 · campaign 15V808000 · 979 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.

Risk: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.

Fix: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2015-11-12 · campaign 15V747000 · 90 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured September 10, 2013, to August 18, 2015 and equipped with Atwood on-demand water heaters. In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to overheat the water in the hot water supply tap.

Risk: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.

Fix: Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard, free of charge. The recall began on December 8, 2015. Owners may contact Newmar customer service at 1-800-731-8300.

Fuel System, Gasoline 2015-07-28 · campaign 15V477000 · 472 vehicles

Defect: Newmar Corporation (Newmar) is recalling certain model year 2009-2016 Canyon Star toy haulers manufactured from November 28, 2007, through July 9, 2015, and model year 2007-2009 All Star toy haulers manufactured from January 30, 2006, through October 21, 2009. There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition source.

Risk: If the exterior fuel dispensing compartment were to catch fire, the surrounding plastic wrap material could burn increasing the risk of a vehicle fire.

Fix: Newmar will notify owners, and dealers will install a protective metal sheet on the top of the exterior fuel compartment. The repair will be performed free of charge. The recall began on September 1, 2015. Owners may contact Newmar customer service at 1-574-773-7791.

Service bulletins (15)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment:mechanical 2022-01-03 · TSB466Amended · Service Bulletin/Repair Instructions

check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctite⮠thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16” bolts to 19

Equipment:mechanical 2022-01-03 · TSB472Amended · Service Bulletin/Repair Instructions

check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctiteâ® thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16" bolts to 19 f

Equipment Adaptive/Mobility 2018-12-18 · PIB 538 · Service Bulletin/Repair Instructions

newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. in most cases, the 10 amp fuse installed by the factory is sufficient. however, some coaches equipped with a shurflo water pump (newmar part # 127488) blow the 10 amp water pump fuse.

Equipment:recreational Vehicle/Trailer 2017-08-25 · 15V808 · Service Bulletin/Repair Instructions

mailing second notice on not corrected customer letters on nhtsa recall: newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. issue: certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowl

Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2017-08-23 · 15V747 · Service Bulletin/Repair Instructions

mailing second notice on not corrected customer letters on nhtsa recall

Electrical System 2016-10-14 · RSB 463 · Service Bulletin/Repair Instructions

on certain motorhomes manufactured by newmar corporation, the wheelchair access door with the power lock option may not operate as designed. issue: if the remote key fob is pressed while motorhome is moving, the wheelchair access door could open, increasing the risk of a crash and/or property damag

Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.

What owners report

2022-03-03 · Service Brakes

“i have a 2015 newmar canyon star 3953 (on an f-53 motorhome chassis) serial number [xxx] with 57,335 miles. the attached picture does not do justice to what i have to say. the picture is the front rotor of the brake assembly. in between the outer and inner plates of the rotor are two steel rods. the only purpose (that is thought) of the rod is to …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Newmar Canyon Star years