2017 Newmar Canyon Star problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1)
Safety recalls (5)
Service Brakes, Hydraulic 2017-12-26 · campaign 17V843000 · 30 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2017 Bay Star, Bay Star Sport, and Canyon Star vehicles, built on Ford chassis and equipped with Antilock Brake Systems (ABS). The brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or air ingestion during electronic brake distribution and/or ABS activation.
Risk: A brake fluid leak or air ingestion can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Newmar will notify owners, and Ford or Lincoln dealers will inspect the HECU for missing valve block ball plugs, replacing the unit as necessary, free of charge. The recall began on January 24, 2018. Owners may contact Ford customer service at 1-866-436-7332 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-768.
Electrical System:wiring 2017-12-19 · campaign 17V830000 · 2,915 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Risk: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Fix: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Equipment Adaptive/Mobility 2016-10-17 · campaign 16V744000 · 114 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."
Risk: Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.
Fix: Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Equipment Adaptive/Mobility 2016-09-28 · campaign 16V699000 · 71 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.
Risk: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2023-05-16 · TSB 600 · Service Bulletin/Repair Instructions
newmar has decided to add straps to coaches equipped with a front overhead bunk to prevent the possibility of the bunk lowering if the latches were not securely or properly latched and/or unintentional latch release.
Equipment:mechanical 2022-01-03 · TSB466Amended · Service Bulletin/Repair Instructions
check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctiteâ® thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16â bolts to 19
Equipment:mechanical 2022-01-03 · TSB472Amended · Service Bulletin/Repair Instructions
check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctiteâ® thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16" bolts to 19 f
Equipment Adaptive/Mobility 2018-12-18 · PIB 538 · Service Bulletin/Repair Instructions
newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. in most cases, the 10 amp fuse installed by the factory is sufficient. however, some coaches equipped with a shurflo water pump (newmar part # 127488) blow the 10 amp water pump fuse.
Equipment:electrical 2018-09-24 · PIB 527 · Service Bulletin/Repair Instructions
if a customer complains about their satellite, this product improvement bulletin may be helpful. this will only apply to coaches equipped with an hdmi/ cat6 splitter and the customer has installed a geni-type satellite receiver. in this scenario, the customer may have issues trying to select satelli
Service Brakes, Hydraulic:fluid 2018-01-18 · RSB 507 · Service Bulletin/Repair Instructions
in response to notification from ford, newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on ford chassis. on certain motorhomes, the anti-lock brake system hydraulic electronic control unit (hecu) may have missing valve block ball plugs
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-05-04 · Visibility/Wiper · 32,000 mi“on may 3, 2021 while driving i-71 s in ohio during a heavy rain storm, i experienced a catastrophic failure of the windshield wiper system. i was travelling approx. 55 mph. either the wiper arm (where it's attached to the motor) failed and caused the bracket holding the motor to fail, or the bracket failed and caused the wiper arms to fail. both …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.