2015 Open Range 3x problems, complaints & recalls
Safety recalls (3)
Equipment:other:labels 2015-12-14 · campaign 15V840000 · 39 vehicles
Defect: Open Range R.V. Company (Open Range) is recalling certain model year 2014-2015 3X recreational trailers, model 388RKS, manufactured June 12, 2013, to May 1, 2014, and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
Risk: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
Fix: Open Range will notify owners and send them the missing label, free of charge. The recall began on February 1, 2016. Owners may contact Open Range customer service at 1-260-768-7771.
Equipment:other:labels 2015-12-11 · campaign 15V834000 · 180 vehicles
Defect: Highland Ridge RV (Highland) is recalling certain model year 2015 Open Range fifth wheels and 2015-2016 3X fifth wheels and Highlander travel trailers manufactured May 8, 2014, to December 4, 2015 and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
Risk: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
Fix: Highland will notify owners and send them the missing label, free of charge. The recall began on January 15, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904272.
Equipment:recreational Vehicle/Trailer 2015-05-26 · campaign 15V308000 · 122 vehicles
Defect: Open Range R.V. Company (Open Range) is recalling certain model year 2015 Roamer, Mesa Ridge, and 3X fifth wheel trailers manufactured May 7, 2014, to June 4, 2014. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk: If the rivet shears under occupant load, the steps may give and the occupant may fall, increasing the risk of personal injury.
Fix: Highland Ridge will notify owners on behalf of Open Range, and dealers will remove the rivets and the step sections will be bolted together, free of charge. The recall began on June 29, 2015. Owners may contact Open Range customer service at 1-260-768-7771.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.