2016 Open Range 3x problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Equipment:other:labels 2015-12-11 · campaign 15V834000 · 180 vehicles
Defect: Highland Ridge RV (Highland) is recalling certain model year 2015 Open Range fifth wheels and 2015-2016 3X fifth wheels and Highlander travel trailers manufactured May 8, 2014, to December 4, 2015 and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
Risk: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
Fix: Highland will notify owners and send them the missing label, free of charge. The recall began on January 15, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904272.
What owners report
2016-08-11 · Suspension · 8,000 mi“spring hangers broke (manufactured by lippert). previous recall # 14e052000. both rear-most hangers broke while driving approximately 7 days apart. each could have caused injury and/or death as we were driving on freeways at 60 mph. contacted manufacturer but no action as yet. i have the broken hangers.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.