2016 Heartland Landmark 365 problems, complaints & recalls
Safety recalls (2)
Service Brakes 2016-12-07 · campaign 16V879000 · 50 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.
Risk: The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.
Equipment:recreational Vehicle/Trailer 2015-04-03 · campaign 15V199000 · 252 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2016-06-21 · 98.01.19 · Service Bulletin/Repair Instructions
due to improper build specifications from dometic on its blizzard ac system air flow requirements, the ac system has too high of a static air pressure. this static air pressure causes the accumulated standing water to splash into the return air duct.
Equipment:appliance:air Conditioner 2016-06-21 · 98.01.19 · Service Bulletin/Repair Instructions
due to improper build specifications from dometic on its blizzard ac system air flow requirements, the ac system has too high of a static air pressure. this static air pressure causes the accumulated standing water to splash into the return air duct.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.