2017 Heartland Landmark 365 problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Service Brakes 2016-12-07 · campaign 16V879000 · 50 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.
Risk: The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.
What owners report
2018-08-30 · Suspension · 4,000 mi“tl* the contact owns a 2017 heartland landmark 365 rv. the contact stated that the axle shackle pin that held the spring in place fractured. the rv was not taken to a dealer to be diagnosed or repaired. the manufacturer was notified and stated that they would pay a dealer an hour and a half worth of labor to repair the rv. the dealer sent the parts…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.