2016 Jayco Travel Trailer Jay Feather problems, complaints & recalls
Most-reported problem areas: Service Brakes (1)
Safety recalls (1)
Electrical System: Integrated Trailer Brake Control 2016-07-27 · campaign 16V560000 · 3,085 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Equipment Adaptive/Mobility 2016-03-01 · Rtl16-009 · Service Bulletin/Repair Instructions
trailers require a steel plug installed into an open area of the furnace.
Equipment Adaptive/Mobility 2016-03-01 · DLR16-009 · Service Bulletin/Repair Instructions
a steel plug needs to be installed into an open area of the furnace to ensure proper operation.
Equipment:recreational Vehicle/Trailer:lpg Systems:furnace 2016-03-01 · TSB16-009-A · Service Bulletin/Repair Instructions
furnace plug.
Equipment 2016-03-01 · TSB 16-009 · Service Bulletin/Repair Instructions
add steel plug to furnace to ensure proper operation.
What owners report
2016-06-10 · Service Brakes · 1,200 mi“tl* the contact owns a 2016 jayco jay feather. while driving 60 mph, there was a loud noise coming from the trailer. the dealer diagnosed the trailer as having brake failure. the mechanic informed the contact that the brakes were completely fractured. the trailer was repaired. the vin was unknown. the failure mileage was 1,200.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.