2021 Jayco Travel Trailer Jay Feather problems, complaints & recalls
Most-reported problem areas: Structure (1)
Safety recalls (4)
Equipment:appliance:oven/Stove/Cooktop 2022-10-14 · campaign 22V773000 · 2,748 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Jay Feather, Jay Flight, and Jay Flight SLX travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.
Risk: An inverted cooktop flame increases the risk of injury or fire.
Fix: Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901582.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-02 · campaign 21V685000 · 29,825 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:other:labels 2020-10-01 · campaign 20V602000 · 3 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021 Jay Feather X213 "J3" Baja type recreational trailers. The tire size and Gross Axle Weight Rating (GAWR) information on the tire and certification labels may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: Incorrect tire and GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.
Fix: Jayco mailed the corrected labels to owners. Owners have the option to replace the labels or have the repair performed at a dealership, free of charge. The recall began October 6, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901523.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Structure 2021-08-25 · SRP 21-028 · Service Bulletin/Repair Instructions
standard repair procedure - overhead bunk rail support securement.
Electrical System 2021-04-16 · SRP 20-027 · Service Bulletin/Repair Instructions
jay command thermostat installed incorrectly which presents fault codes on display panel and/or the phone app
Equipment:appliance:electric Water Heater 2020-12-11 · 20-036 SRP · Service Bulletin/Repair Instructions
instructions how to install a deflector - since the city water connection was installed above water heater exhaust vent.
Electrical System:wiring 2020-08-24 · 20-017 TSB · Service Bulletin/Repair Instructions
disconnect switch may be wired incorrectly and prevent normal function of the disconnect switch. 2 part inspection / diagnostic required to confirm current wiring for possible rep
What owners report
2021-07-16 · Structure“the contact owns a 2021 jayco jay feather rv. the contact received a recall notification for nhtsa campaign number: 21v317000 (structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.