2016 New Flyer Xhe60 problems, complaints & recalls
Safety recalls (1)
Exterior Lighting:hazard Flashing Warning Lights 2026-10-05 · campaign 26V644000 · 693 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-07-01 · TSIB 26-03 · Service Bulletin/Repair Instructions
this bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with ballard fuel cell systems.
Fuel/Propulsion System 2025-08-21 · TSIB 25-07 · Service Bulletin/Repair Instructions
this bulletin is being issued due to new flyer & mci have received reports that customers are re-torquing high-voltage (hv) connections during preventative maintenance inspections as outlined in the preventive maintenance section of the service or maintenance manual. this bulletin reminds operators
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.