2016 New Flyer Xn60 problems, complaints & recalls
Safety recalls (6)
Exterior Lighting:hazard Flashing Warning Lights 2026-10-05 · campaign 26V644000 · 693 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Equipment 2018-11-22 · campaign 18V827000 · 463 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2015-2017 New Flyer XD40 and XN60, 2015 XD60 and XDE40 and 2013-2017 XN40 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Fix: New Flyer has notified owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began on November 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-020.
Service Brakes, Air:disc:caliper 2018-06-12 · campaign 18V394000 · 908 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.
Fix: New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.
Fuel System, Other 2016-09-20 · campaign 16V678000 · 38 vehicles ⚠ DO NOT DRIVE
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2016 New Flyer XN60 and XN40 Xcelsior transit buses manufactured June 22, 2016, to September 14, 2016, powered by compressed natural gas (CNG). The pressure relief device (PRD) of the CNG system may fracture and separate, allowing a high pressure release of CNG.
Risk: An unexpected release of CNG gas in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer has notified owners, and dealers will install new a vent tubing system and replace the PRD, free of charge. The recall began September 28, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-026. Note: Owners are advised to remove the vehicles from operation until the recall remedy can be applied.
Electrical System:software 2016-04-19 · campaign 16V223000 · 1,897 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus
Risk: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Fix: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
Service bulletins (26)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-19 · ITS61722 · Service Bulletin/Repair Instructions
instructions for replacing a cng decal to comply with new york state regulations
Unknown Or Other 2025-05-21 · TSIB 25-01 · Service Bulletin/Repair Instructions
thermo-king has issued a service bulletin (sb866-1) related to the clutch bearing maintenance on their qs616 hvac screw compressor. new flyer is issuing this technical service information bulletin to notify new flyer xd60, xn60 and xde60 bus operators about this thermo-king service bulletin.
Structure 2021-09-21 · ITS59266 · Service Bulletin/Repair Instructions
technical instruction describing how to mechanically fasten the engergy guide system (egs) support brackets to the existing upper bulkhead structure at the articulation joint.
Equipment:other:owners/Service/Other Manual 2020-05-06 · SMB191 · Service Bulletin/Repair Instructions
service manual bulletin - changes to cummins islg and l9n engine oil specifications and oil change intervals.
Engine And Engine Cooling 2020-04-03 · TSIB 20-01 · Service Bulletin/Repair Instructions
technical service information bulletin describing changes to the cummins islg, l9n, isb6.7g and b6.7n engine oil specifications.
Structure 2019-09-30 · ITS58751 · Service Bulletin/Repair Instructions
technical instruction to remove and replace the antenna pedestal mounting brackets.
Showing the 6 most recent of 26 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.