2021 New Flyer Xn60 problems, complaints & recalls
Safety recalls (2)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Steering 2022-08-24 · campaign 22V637000 · 55 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2022 XD40, XD60, XDE40, 2022 XN35, XE40, XN40, and 2021 XN60 transit buses. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.
Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear if required, free of charge. Owner notification letters were mailed on September 2, 2022. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-026.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-05-21 · TSIB 25-01 · Service Bulletin/Repair Instructions
thermo-king has issued a service bulletin (sb866-1) related to the clutch bearing maintenance on their qs616 hvac screw compressor. new flyer is issuing this technical service information bulletin to notify new flyer xd60, xn60 and xde60 bus operators about this thermo-king service bulletin.
Electrical System 2024-06-06 · ITS61032 · Service Bulletin/Repair Instructions
instruction to service for replacing incorrect hardware on "infotainment" monitors with shorter hardware.
Suspension 2022-03-10 · ITS60410 · Service Bulletin/Repair Instructions
this technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the smart rider suspension leveling system for 60 foot buses with components installed on all three axles.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.