2016 Thor Motor Coach Chateau problems, complaints & recalls
Safety recalls (4)
Equipment:other:labels 2019-10-08 · campaign 19V714000 · 101 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles
Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Tires:temporary/Emergency Spare Tire 2016-09-27 · campaign 16V696000 · 223 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.
Risk: If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.
Fix: TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.
Equipment:other:labels 2015-04-15 · campaign 15V224000 · 168 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2016 Four Winds, Citation, Outlaw, Chateau, Siesta, and Freedom Elite motorhomes manufactured February 14, 2015, to April 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label . As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tire Selection and Rims and Motor Home/R
Risk: If the vehicle is loaded to its weight capacity without including the weight of the water carried onboard, the motorhome may be overloaded. This can cause a loss of vehicle control, increasing the risk of a crash.
Fix: TMC will notify owners and will provide a new OCCC label with the correct information, free of charge. The recall began on May 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000099.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-03-25 · RC000218SADealer · Service Bulletin/Repair Instructions
us. on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2015-11-02 · Unknown Or Other · 1,500 mi“i am not the owner of this vehicle . just rv tech doing prep for delivery multiple opd failures . armebe asme lp tank(s) on motorhomes.. i personally have seen at least a dozen failures. our filling equipment has been checked and is up to date . i'm master certified rv tech. licensed to pump and service lp in the state of florida. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.