2018 Thor Motor Coach Chateau problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Fuel/Propulsion System (1)
Safety recalls (5)
Visibility:rearview Mirrors/Devices:interior 2019-03-27 · campaign 19V240000 · 110 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Fix: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2018-10-19 · campaign 18V741000 · 1,384 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Risk: A propane leak can increase the risk of a fire.
Fix: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:other:labels 2017-10-09 · campaign 17V634000 · 507 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2017-08-24 · campaign 17V522000 · 860 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Risk: A propane fuel leak may increase the risk of a fire.
Fix: TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2021-01-18 · RC000210SAOwner · Service Bulletin/Repair Instructions
model/model year to add: 2017 chateau 2017-2018 chateau citation 2017 four winds 2017-2019 gemini 2017-2019 quantum 2017-2019 four winds siesta 2017-2019 synergy 2018 compass 2018 freedom elite 2021 sanctuary 2021tranquility please note- due to being unaware that chassis recall notifications we prov
Steering 2021-01-18 · RC000210SADealer · Service Bulletin/Repair Instructions
it has been determined that on certain mercedes-benz sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. if the hydra
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2022-01-05 · Unknown Or Other · 12,400 mi · 🔥 fire“the contact owned a 2018 thor chateau. the contact stated that while her husband was driving at 45 mph, he saw another vehicle encroaching into his lane head-on from the opposite lane. as her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the driver’s side of the camper and the inside of the camper i…”
2020-08-18 · Unknown Or Other · 24,500 mi · 🔥 fire“on august 12, 2020, i was driving hwy 330 to big bear lake, ca, when a small fire occurred in my 2018 thor chateau. my wife and i first noticed the smell of burning plastic. she investigated the interior of the rv while i searched for a safe turn-out off the highway. she eventually saw smoke flowing from the rear of the rv. within four minutes we w…”
2020-07-21 · Structure:body · 4,000 mi“tl* the contact owns a 2018 thor chateau rv. the contact stated that the rv was placed in storage for three months. the contact stated that the propane tank leaked propane fuel. the rv was taken to gander rv and outdoors of bartow located at 203 bartow 7400 state rd 60 east, bartow, fl 33830 to be diagnosed. the contact stated that the propane line…”
2020-06-15 · Unknown Or Other · 9,000 mi“propane gas holes were crashed the body frame. causing propane gas to empty. *tr…”
2018-11-19 · Fuel/Propulsion System · 1,600 mi“tl* the contact owns a 2018 thor chateau. the contact stated that there was an internal malfunction regarding the high power electric functions running through the vehicle. upon further inspection under the rear of the mobile home, the contact noticed that there was a main power wire that was not flowing correctly. the contact stated that the inver…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.