2017 Altec At200a problems, complaints & recalls
Safety recalls (3)
Equipment:other:labels 2024-12-20 · campaign 24V952000 · 82 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2024 Ford E350 van chassis equipped with a AT200A devices. The units mounted on certain Ford E350 van chassis with Gross Axle Weight Rating (GAWR) of 4050 and 4200 pounds, may fail at high loads due to a defect in the front axle.
Risk: Overload of the front axle capacity could cause it to fail and instability, increasing the risk of injury.
Fix: Ford dealers will install front springs, insulators, and nuts, free of charge. Additionally, a new label will be provided to indicate the upgraded gross axle weight rating. Owner notification letters were mailed February 14, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3206.
Electrical System 2022-06-30 · campaign 22V469000 · 430 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2022 van mounted AT200A and AT30G vehicles. The ground-fault circuit interrupter (GFCI) outlet may not provide adequate circuit protection against an electrical overload condition.
Risk: An overloaded electrical circuit can increase the risk of a fire.
Fix: Altec will install a new GFCI outlet with a circuit-breaker and new wiring, free of charge. Owner notification letters are expected to be mailed August 29, 2022. Owners may contact Altec's customer service at 205-991-7733. Altec's number for this recall is CSN 3008.
Tires:markings 2020-03-30 · campaign 20V187000 · 16 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2018 AT200A vehicles built on Ford E-350 Cutaway chassis. The rear tire size and load rating may be incorrect, possibly resulting in the vehicle being overloaded.
Risk: An overload condition may reduce the vehicle's stability or result in tire failure, increasing the risk of a crash.
Fix: Altec will notify owners, and dealers will inspect the tires and replace any that are not the correct size and load rating, free of charge. The recall began May 22, 2020. Owners may contact Altec customer service at 1-877-462-5832.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-12-23 · SIL 779 · Service Bulletin/Repair Instructions
altec has discovered that the protective fabric hose sock used on the hoses running from the fiberglass upper boom to the platform may extend into the insulating portion of the upper boom. this can cause the dielectric performance of the unit to be reduced if the sock has absorbed water or oil. alt
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.