2021 Altec At200a problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2024-12-20 · campaign 24V952000 · 82 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2024 Ford E350 van chassis equipped with a AT200A devices. The units mounted on certain Ford E350 van chassis with Gross Axle Weight Rating (GAWR) of 4050 and 4200 pounds, may fail at high loads due to a defect in the front axle.
Risk: Overload of the front axle capacity could cause it to fail and instability, increasing the risk of injury.
Fix: Ford dealers will install front springs, insulators, and nuts, free of charge. Additionally, a new label will be provided to indicate the upgraded gross axle weight rating. Owner notification letters were mailed February 14, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3206.
Electrical System 2022-06-30 · campaign 22V469000 · 430 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2016-2022 van mounted AT200A and AT30G vehicles. The ground-fault circuit interrupter (GFCI) outlet may not provide adequate circuit protection against an electrical overload condition.
Risk: An overloaded electrical circuit can increase the risk of a fire.
Fix: Altec will install a new GFCI outlet with a circuit-breaker and new wiring, free of charge. Owner notification letters are expected to be mailed August 29, 2022. Owners may contact Altec's customer service at 205-991-7733. Altec's number for this recall is CSN 3008.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2023-03-16 · SIL 3041 · Service Bulletin/Repair Instructions
altec has learned that when the coolant-style oil heater on certain ah75b/85b100b aerial devices built from april 2021 to august 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (pto). replacement of a wiring harness in the pedestal is required to reso
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.