2017 Ford Explorer Police Intercept problems, complaints & recalls
Most-reported problem areas: Structure:body (4)
Safety recalls (2)
Seats:mid/Rear Assembly 2017-06-26 · campaign 17V401000 · 4 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer Police Interceptor vehicles. The affected vehicles may be missing the two front inboard attachments for the second row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating systems", and (FMVSS) number 210, "Seat belt assembly anchorages."
Risk: Seats with missing inboard attachments may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect the vehicles to verify that they have the second row seat attachment studs, installing them if not, free of charge. The recall began on August 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C10.
Engine And Engine Cooling:engine:gasoline:turbo/Supercharger 2016-12-22 · campaign 16V925000 · 1,163 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Service bulletins (46)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Power Train 2024-03-01 · SSM 52314 · Service Bulletin/Repair Instructions
during service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. replacement of the bolt
Seat Belts 2024-02-19 · 23L06 · Service Bulletin/Repair Instructions
certain 2013-2019 model year explorer police interceptor vehicles - owner guide update
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Visibility:windshield 2023-01-10 · SSM 51291 · Service Bulletin/Repair Instructions
some 2013-2019 police interceptor utility vehicles, equipped with spotlights, require left and/or right windshield applique/moulding modification if these parts are replaced. spotlight mounting holes are not present on new replacement windshield appliques/moldings and must be cut using a rotary tool
Showing the 6 most recent of 46 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-04-13 · Structure:body · 50,146 mi“the passenger side a pillar cover and driver's side b pillar cover are coming off.…”
2019-04-13 · Structure:body · 10,391 mi“the driver's side a pillar cover is coming off.…”
2019-04-13 · Structure:body · 57,005 mi“the driver and passenger a pillar covers are coming off.…”
2019-04-12 · Structure:body · 23,339 mi“the plastic is coming off on the "a" pillar on the passenger side.…”
2017-08-03 · Unknown Or Other · 3,500 mi“law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. ad003…”
2017-08-03 · Unknown Or Other · 3,000 mi“law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 799…”
2017-08-03 · Unknown Or Other · 2,500 mi“law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 726…”
2017-08-03 · Unknown Or Other · 1,000 mi“law enforcement vehicle receiving high carbon monoxide level readings (10+ parts per million) in passenger cabin upon hard acceleration (from complete stop to 100+ mph) with the air conditioning system on with the recirculation function activated. 374…”
2016-12-30 · Unknown Or Other · 6,500 mi“this a police patrol vehicle used as a k-9 unit. deputies have been complaining of headaches after shift. last night they had to be seen by ems. they have been complaining of a sulfur smell inside the explorer. they had the fire dept check the carbon monoxide levels and it was over 100ppm. it is at a ford dealer now and do not know when it will be …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.