2017 Grand Design Reflection problems, complaints & recalls
Most-reported problem areas: Service Brakes (14) · Suspension (5) · Wheels (2)
🧭 Reliability snapshot
Compared against other Grand Design Reflection model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
24 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Equipment:appliance:refrigerator 2022-01-28 · campaign 22V038000 · 43,421 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Risk: An electrical arc increases the risk of a fire.
Fix: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Electrical System:wiring 2020-06-19 · campaign 20V362000 · 22,797 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Risk: If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2017-12-08 · campaign 17V789000 · 3,969 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Fix: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Equipment:other:labels 2016-10-07 · campaign 16V717000 · 480 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2016-05-25 · campaign 16V355000 · 1,300 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Risk: If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Equipment 2020-04-01 · CSP 910019 · Service Bulletin/Repair Instructions
customer satisfaction program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
Structure:body 2017-04-03 · TSB 17-001 · Service Bulletin/Repair Instructions
the #10 screws used to fasten the vertical column of the schwintek in wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. as a result, columns may pull away from the sidewall.
What owners report
2026-10-16 · Structure · 10,000 mi“the contact owns a 2017 grand design reflection. the contact stated that after the rv was taken to the factory for warranty repairs and linoleum floors were installed, the back wall separated approximately 3/8" from the floor, and the rear end of the rv began detaching. the manufacturer was notified of the failure by telephone and informed the cont…”
2021-08-09 · Suspension“noticed the left side of the 5th wheel seemed lower, the smell of burning rubber was highly present. upon further investigation noticed the front axle leaf spring had broken. noticed the new tire was hot and rubbed up on and caused damage to the metal of the chassis and ruined the new tire. …”
2021-02-19 · Service Brakes · 25,000 mi“intermittent brakes (lost brakes) on fifth wheel due to the use of undersize wire and overuse of scotchlok guillotine connectors. each brake has a maximum current draw of 4amps. 4x4 = 16 amp possible draw on 14 awg wire at approximately 60+ foot loop round trip from pin box to brakes back to pin box. this is an extremely dangerous situation. th…”
2020-10-23 · Tires · 5,000 mi“tl* the contact owns a 2017 grand design reflection fifth wheel trailer equipped with westlake super st tires, size: st225/75/r15, dot number: jult1cm4016. the contact noticed a bulge on the sidewall of the front passenger tire upon inspection at a rest stop. the contact stated that while driving up a hill at 45 mph, the front passenger's side tire…”
2020-10-01 · Suspension · 21,300 mi“i was driving in arkansas in october 11th 2019 when i noticed the rv did not appear to be tracking straight behind the truck. i packed up and left the campground about 2 hours earlier. there were no issues with the axles at that time. there were no unusual road hazards or shocks to the frame during that period prior to when i noticed the issue. …”
2020-09-21 · Suspension · 15,000 mi“the right rear leaf spring hanger for the rear axle broke off from the trailer frame, this happened when vehicle was in motion on the highway. noticed rear axle out of place when we were parked in our driveway upon further inspection that is when we noticed the right rear hanger broken completely out of frame and the left rear hanger cracked.…”
2019-06-29 · Service Brakes · 4,000 mi“two separate issues: 1. lippert wheel bearings leaked grease all over the drum brakes with less than 4000 miles. lippert refused to pay for repairs because it has been more than one year. 2. with brand new brakes properly adjusted, brakes are still very weak. applying 12 volts from brake controller results in minimal braking. suspect undersized f…”
2018-08-09 · Service Brakes“during mostly highway travel with our camper the axle grease seals failed which allowed grease to contaminate the brake shoes and brake drums affecting braking performance. reviewing other posts on-line a lot of other owners of these campers are experiencing the same problem, which is a significant safety issue.…”
2018-08-04 · Unknown Or Other · 5,500 mi“my complaint is for wheel bearings. i've contacted both seller byoung rv in portland oregon (xxxx) and manufacture grand design rv (xxxx). my trailer has been having issues with excessive residue build up on wheels. another reflection owner told me his trailer was doing same thing. the dealer where he purchased trailer (blue dog rv in redmond orego…”
2017-08-18 · Service Brakes · 1,000 mi“the brakes, seals and bearings on my 5th wheel travel trailer will have to be replaced for the third time due to the seals leaking grease onto the brakes. all four backing plates, the front two hubs and all four grease seals and bearings were replaced on our first trip after taking possession of the fifth wheel in may 2017. this was done at a ca…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.