2018 Grand Design Reflection problems, complaints & recalls
Most-reported problem areas: Suspension (5) · Service Brakes (3) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Grand Design Reflection model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Equipment:appliance:refrigerator 2022-01-28 · campaign 22V038000 · 43,421 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Risk: An electrical arc increases the risk of a fire.
Fix: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Electrical System:wiring 2020-06-19 · campaign 20V362000 · 22,797 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Risk: If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Electrical System:wiring 2018-10-30 · campaign 18V764000 · 1,765 vehicles
Defect: Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
Risk: An electrical short circuit in the unprotected circuit can increase the risk of a fire.
Fix: Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2017-12-08 · campaign 17V789000 · 3,969 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Fix: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Equipment:recreational Vehicle/Trailer 2017-11-21 · campaign 17V743000 · 114 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2018 Reflection travel trailers, model 297RSTS. These vehicles may have insufficient clearance between the tire and the ram that moves the slide out room. The tire can contact the ram for the slide out room while the trailer is being towed, causing tire damage or a possible tire blowout.
Risk: Tire failure can increase the risk of a crash.
Fix: Grand Design will notify owners, and dealers will install a lift kit at each of the axle hangers, giving two additional inches of clearance. Tires that show evidence of damage will be replaced. These repairs will be performed free of charge. The recall began on December 14, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910011.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Unknown Or Other 2025-10-13 · 920015 · Service Campaign
lippert components and grand design rv are launching a customer satisfaction campaign to address frame web cracks appearing above the spring hangers on some solitude 310gk & reflection 303rls models. the units affected were produced between june 2013 and may 2021.
Equipment 2020-04-01 · CSP 910019 · Service Bulletin/Repair Instructions
customer satisfaction program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
Structure:body 2017-04-03 · TSB 17-001 · Service Bulletin/Repair Instructions
the #10 screws used to fasten the vertical column of the schwintek in wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. as a result, columns may pull away from the sidewall.
What owners report
2026-01-09 · Structure“the contact owns a 2018 grand design recreational reflection rv. the contact stated that there were structural cracks and frame separation on the rv, causing the rear interior walls to separate from the floor of the rv. the cause of the failure was not yet determined. the contact was informed of a customer satisfaction campaign related to the failu…”
2024-09-10 · Service Brakes“a thin rubber grommet is used to protect the electric brake wires passing through the axel tube. these grommets wear through during normal towing. this, in turn, causes the wire to short to ground leading to total failure of the trailer brakes. i did not experience an accident but came very close as i was approaching a stopped vehicle and reali…”
2024-06-27 · Equipment · 10,000 mi · 🔥 fire“the contact owns a 2018 grand design reflection rv. the contact stated stated after starting the rv, he noticed that there was fire coming out of the refrigerator compartment. the contact was able to extinguish the fire with 3 fire extinguishers, fire hoses, and with the assistance of the fire department. a fire department report was filed. a polic…”
2024-05-09 · Suspension“own 2018 grand design (gd) rv with a broken lippert (lci) spring hanger that holds the axle in place, not discovered until maintenance. photos available. research reveals longevity, lci knowledge, fix, number of & lack of notification. contacted dealer, gd & lci about safety defect told “out of warranty.” not warranty, safety. the gd rv requiremen…”
2023-05-16 · Structure:body“the contact owns a 2018 grand design reflection. the contact stated that as he retracted the rv's main slide out, the actuator used to retract the slide out snapped. due to the failure, the slide out remained loose and was no longer secured to the rv. a technician was called to inspect the rv but informed the contact that there was too much damage …”
2021-11-02 · Suspension · 9,000 mi“the contact owns a 2018 grand design reflection. the contact stated that during maintenance of the vehicle, he noticed that the driver’s side rear upper shackle pin on the dexter trailer axle was not drilled to allow lubricant grease to enter, causing the pin and spring to dry out. the vehicle was not taken to a dealer. the vehicle was not repaired…”
2021-06-28 · Suspension“while towing my rv, the weld that secures the rear axle springs broke. this weld was located on the right rear side of the frame and it snapped completely off the lippert frame. it allowed the rear axle to move forward and the two tires on the right side contacted each other and the tires started to disintegrate. a tire on the left side was forced …”
2019-05-24 · Suspension · 2,700 mi“the suspension hanger, the piece that holds leaf spring and is attached to the frame of the trailer, broke clean through on inboard rear passenger side of the vehicle. the suspension failure was discovered while parked and during routine lubrication of the suspension wet bolts. the component is an inverted u bracket, the top of which attaches to …”
2018-08-21 · Suspension · 11,500 mi“grand design reflection options assembled at manufacturer or dealer are not included are not included in 9556# uvw or subtracted from ccc label of 1379# as required by amended federal motor vehicle safety standard (fmvss) nos. 110 and 120 to address the problem of motor home and recreation vehicle trailer overloading. the final rule took effect on …”
2017-07-17 · Service Brakes · 500 mi“found several problems online indicating that grease leaks past the axle seals and contaminates the brakes. my wheels are showing signs of grease and it is only a matter of time before the brakes lose effectiveness. problem is that the condition will get progressively worst and the user may not notice the loss of brake effectiveness until it is t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.